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CMC Markets Review 2024

By:
Dan Blystone
Reviewed By:
Ola Alder
Updated: Jul 8, 2024
Overall Rating
4.6
  • Trust
    4.9
  • Fees
    4.0
  • Platforms and Tools
    4.5
  • Tradable Instruments
    5.0
  • Customer Support
    4.2
  • Research
    4.7
  • Deposit and Withdrawal
    4.9
  • Account Types and Terms
    4.5
  • Education
    4.4
  • How Did We Test and Rate This Broker?
    When trading forex and CFDs, understanding a broker's strengths and weaknesses is essential. We developed a proprietary rating system, which is the result of extensive research and hands-on evaluation by our expert reviewers. With a rigorous approach, our reviewers manually assess each broker, investing more than 50 hours per review, checking and testing the broker while analyzing over 250 variables to simplify the broker selection process for you. The categories we evaluate include trustworthiness, trading platforms, customer support, regulatory oversight, spreads, fees, the variety of instruments offered, education, and research tools. This unique rating system is specifically developed to ensure that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review, our team of experts can provide in-depth insights and help you make well-informed decisions when choosing the broker that best suits your trading goals.
    Chart

    Our Take on CMC Markets

    CMC Markets is a CFD and Spread Betting broker founded in 1989 and based in the UK. The company is listed on the London Stock Exchange (LSE) under the ticker symbol CMCX. CMC Markets is overseen by multiple regulators worldwide, including FCA, ASIC, IIROC, and others.

    The broker stands out for its flagship Next Generation trading platform, very competitive spreads, and the collection of over 12,000 tradable instruments. Additionally, CMC Markets offers top-notch research and educational resources.

    I concluded that CMC Markets is suitable for traders with different experience levels and a variety of trading styles.

    CMC Markets Pros and Cons

    Pros Cons
    • Multiple regulated globally
    • Competitive spreads and fees
    • Outstanding range of tradable instruments
    • Strong research resources
    • Cutting-edge platform
    • Spread betting
    • Inactivity fee of £10 a month (no deductions are made if there are no funds in the account)
    • No cryptocurrencies
    • No Islamic account

    Is CMC Markets Right For You?

    When reviewing a broker, we assess its suitability for implementing various trading strategies. To achieve this, we evaluate the availability of features and tools necessary for executing specific strategies. Below, I have evaluated CMC Markets’ performance for each category:

    Casual Trading: Perfect Match

    CMC Markets does not require a minimum deposit, making its accounts quite affordable. It also offers raw spreads from 0.5 pips and supports commission-free trading (except for share CFDs). Finally, it provides robust support content and reliable customer support, making it a perfect choice for casual trading.

    CMC Markets does not support copy and social trading.

    Swing Trading: Acceptable Choice

    The broker has an intuitive trading platform, a variety of trading instruments from different markets, and very competitive fees. However, its overnight charges are quite elevated.

    Day Trading: Perfect Match

    Day traders can benefit from CMC Markets’ competitive trading fees, penetrating research materials, and feature-rich proprietary platform to carry out comprehensive technical analysis.

    Scalping: Acceptable Choice

    The broker achieves fast average execution speeds, successfully fills most client orders, and offers an excellent proprietary platform with advanced charting capabilities. The only thing preventing it from scoring higher in this category was the absence of VPS hosting.

    News Trading: Acceptable Choice

    The risk of negative slippage with CMC Markets is small. Additionally, it offers penetrating market research and very competitive trading fees – the essential conditions for successful news trading. However, including third-party research content would make its market research more nuanced.

    Automated Trading: Acceptable Choice

    CMC Markets achieves fast order execution speeds and offers a variety of trading instruments. The only thing lacking is VPS, which facilitates low-latency trading and average execution speeds below 3 milliseconds.

    Investing: Perfect Match

    The broker offers a variety of instruments on which traders can invest and earn revenue. It also provides a well-rounded market overview, helping its clients spot viable investing opportunities.

    What Sets CMC Markets Apart?

    Being a heavyweight in the forex and CFD industry listed on the London exchange, CMC Markets combines a superior proprietary trading platform that boasts a range of advanced tools with affordable accounts offering no minimum deposit requirement, very competitive spreads, and no commissions. Additionally, the broker offers excellent research tools and educational content to hone your trading skills.

    I opened a CFD Account with the CMC Markets UK PLC entity and performed my tests using the Next Generation Platform and mobile app. Some of the features and services will vary depending on which jurisdiction you open an account in.

    CMC Markets Main Features

    ☑️ RegulationsDFSA (United Arab Emirates), FMA (New Zealand), FCA (United Kingdom), ASIC (Australia), BaFin (Germany), MAS (Singapore), IIROC (Canada)
    🗺 Supported Languages
    English, Danish, French, Portuguese, Czech, Arabic, Italian, Spanish, Chinese, Finnish, Japanese, German, Norwegian
    💰 ProductsCurrencies, Stocks, Crypto, Indices, Commodities
    💵 Min Deposit$0
    💹 Max Leverage
    1:30 (DFSA), 1:500 (FMA), 1:30 (FCA), 1:30 (ASIC), 1:30 (BaFin), 1:20 (MAS), 1:45 (IIROC)
    🖥 Trading Desk TypeDealing Desk, Market Maker
    📊 Trading PlatformsCMC Mobile App, CMC Web Platform, MT4
    💳 Deposit Options
    PayPal, Wire Transfer, Credit Card, Debit Card
    💳 Withdrawal Options
    Wire Transfer, Credit Card, PayPal, Debit Card
    🤴 Demo AccountYes
    🗓 Foundation Year1989
    🌎 Headquarters CountryUnited Kingdom
    Risk DisclosureCFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

    CMC Markets Full Review

    Trust

    4.9
    How Did We Test the Broker's Trustworthiness?
    Assessing a broker's trustworthiness with your funds is vital. To help you make the right decision, we carefully checked each broker's regulatory license and examined how well they protect traders. Moreover, we looked at the broker's stability by studying their business history, corporate structure, and industry experience. Finally, we thoroughly reviewed all of the broker's legal documentation, including terms, conditions, and fees, and evaluated their transparency based on our analysis. Our hands-on approach ensures that even novice traders have the knowledge they need to make smart decisions.
    trust chart

    CMC Markets holds several Tier-1 and Tier-2 licenses across different jurisdictions, and it adheres to all essential safety requirements. The broker operates under a ‘best execution policy,’ providing its clients with the most optimal price feeds. In addition, CMC Markets is publicly traded and a member of the FTSE 250 Index, which adds to its trustworthiness.

    Entity CMC Markets UK plc CMC Markets Canada Inc. CMC Markets Asia Pacific Pty Ltd. CMC Markets NZ Ltd. CMC Markets Germany GmbH CMC Markets Singapore Pte. Ltd. CMC Markets Middle East Ltd.
    Country/Region UK Canada Australia New Zealand Germany Singapore Dubai
    Regulation FCA IIROC ASIC FMA BaFin MAS DFSA
    Tier 1 1 1 1 1 2 2
    Segregated Funds Yes Yes Yes Yes Yes Yes Yes
    Negative Balance Protection Yes Yes Yes Yes Yes Yes Yes
    Compensation Scheme Yes Yes No No Yes No No
    Standard Leverage 1:30 1:30 1:30 1:500 1:30 1:20 1:30

    CMC Markets Regulations

    In our reviews, we examine the licenses and regulations of each entity operated by a broker, allowing us to compare their different levels of protection. We rank licenses by various regulatory bodies on a three-tier system, where Tier-1 licensing indicates the highest level of regulation.

    This is what I discovered about the several entities operating under the CMC Markets trade name:

    CMC Markets on the FCA Financial Services Register
    CMC Markets on the FCA Financial Services Register

    Why is it important to know where your broker subsidiary (entity) is regulated?

    Brokers operate multiple entities to serve clients worldwide. However, licenses obtained from regulators in different jurisdictions do not always entail the same degree of protection. 

    Some regulators mandate compliance with the strictest financial frameworks, while others are less rigid. That is why traders must familiarize themselves with the safety mechanisms ensured by the entity they want to open an account.

    Here is what you need to be looking for in a broker in terms of safety mechanisms:

    • Segregation of client funds. Keeping client funds in segregated bank accounts from the ones used for the broker’s corporate capital negates the risk of accounting errors. All CMC Markets entities guarantee the segregation of client funds.    
    • Negative balance protection. This safety mechanism removes the risk of trading losses exceeding the account balance. In other words, the losses you incur from trading are capped at the amount you have put in your trading account. All CMC Markets entities ensure negative balance protection.
    • Compensation scheme. A compensation scheme protects traders against the broker’s liabilities if the company becomes insolvent. Clients of CMC Markets UK PLC are protected by up to GBP 85,000 under the Financial Services Compensation Scheme (FSCS). Two more broker entities also have such a compensation scheme in place.  
    • Maximum leverage. Capping the maximum leverage restricts the extent of market exposure to retail traders. The higher the leverage, the higher the potential profits and potential losses. The maximum leverage with CMC Markets UK PLC is 1:30.

    Stability and Transparency

    In our Trust category assessments, we evaluate factors tied to stability and transparency, including the broker’s longevity, company size, and information transparency.

    Founded in 1989, CMC Markets has a substantial operating history and is one of the oldest forex and CFD brokers in the world. It is also one of the largest, with between 501 and 1,000 employees, according to the company’s LinkedIn page. Headquartered in the City of London, CMC Markets also has offices in Sydney, Singapore, Toronto, and across Europe.

    CMC Markets is publicly traded and listed on the London Stock Exchange (UK:CMCX). In 2020, it became part of the FTSE 250 Index, a capitalisation-weighted index listing the largest companies on the London Stock Exchange. As a publicly traded company, CMC Markets must disclose financial reports, allowing for greater insight into the stability of the company.

    In our research, CMC Markets demonstrated a high level of transparency regarding its regulatory status, fees, and general background information. The materials are readily available on the website. 

    The regulatory status of different subsidiaries is covered at the footer of each page. The Trading Costs page clearly outlines all the costs, such as spreads and overnight holding fees. A User Agreement (Terms of Business) document is available on the CFD Legal Documents page.

    Is CMC Markets Safe to Trade With?

    I concluded that CMC Markets is very safe to trade with due to the following factors: 

    • Authorized by multiple Tier-1 regulators
    • Has a ‘best execution policy’
    • Has transparent legal documents

    Fees

    4
    How Did We Test the Broker's Fees and Commissions?
    Broker commissions and fees can be challenging to understand. To simplify this for you, we carefully examined all the broker's fee-related documentation and presented it in a clear, easy-to-understand format. Furthermore, we conducted hands-on tests on spreads and commissions for the most common instruments during both London and New York trading sessions. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
    fees chart

    CMC Markets offers industry-leading spreads on assets like forex and CFDs on commodities and indices. Overnight financing costs are standard for the industry, and we found no hidden expenses that might surprise traders. The broker offers commission-free trading, except for share CFDs.

    CMC Markets Trading Fees

    CMC Markets Spreads

    I tested CMC Markets’ spreads on 3 July 2024 during the London and the New York open. The results are shown in the table below: 

    Instrument Live Spread AM Live Spread PM Industry Average
    EURUSD 0.5 pips 0.6 pips 1.08 pips
    GBPJPY 2.3 pips 2.2 pips 2.44 pips
    Gold  (XAUUSD) 43 pips 44 pips 42 pips
    Crude Oil 0.03 pips 0.03 pips 0.03 pips
    Apple NA 0.04 points 0.33 points
    Tesla NA 0.03 points 0.50 points
    Dow Jones 30 2.2 basis points 2.4 basis points 3.3 basis points
    Germany 40 1.2 basis points 1.5 basis points 2.4 basis points
    Bitcoin No Instrument No Instrument $35

    Broken down by asset class and compared to the industry average, CMC Markets offers low spreads on share CFDs, low-to-average spreads on currency pairs and indices, and average spreads on commodities. 

    CMC Markets Swaps

    A swap fee is a trader’s cost for holding an open position overnight because of changing interest rates. Swap long refers to the charge deductible or credit receivable for holding a buy position open overnight. In turn, swap short relates to the charges/credits deductible or receivable for holding a selling position open overnight.

    The values listed below are for one full base currency contract (100,000 units). 

    Instrument Swap Long Swap Short
    EURUSD Charge of $15.6 Charge of $74.5
    GBPJPY Credit of $17.4 Credit of $11.3

    CMC Markets Non-Trading Fees

    CMC Markets does not charge a handling fee for deposits and withdrawals. There is, however, a GBP 10 inactivity fee charged on dormant accounts. 

    Accounts Comparison

    I have compiled the table below to help you better understand the difference between the trading fees of CFC Markets’ two retail trading accounts and the industry average. It illustrates the spreads and commissions I have recorded for the EUR/USD pair and compares them against the typical costs for ECN and STP accounts in the industry at large. 

    The table demonstrates how much you would have to pay to trade 1 full lot (100,000 units) in EUR/USD with a pip value of $10 for each account.

    To calculate the cost of such a full-sized trade, I used this formula: Spread x pip value+commission

    Account Type* Min. Deposit Requirement  Spread Commission** Net Cost
    CFD Trading $0 0.5 pips $0 $5
    FX Active $0 0.6 pips $0 $6
    Typical STP N/A 1.2 pips $0 $12
    Typical ECN N/A 0.2 pips $6 $8

    *The numbers in this chart are only illustrative and subject to change over time

    **Round-turn commission

    Based on my research, the CMC Markets’ two retail account types beat the industry average by quite a bit. This combination of commission-free trading (except for share CFDs) and raw spreads from 0.5 pips is suitable for all kinds of trading strategies.

    Are CMC Markets’ Fees Competitive?

    Overall, I was impressed by the fees at CMC Markets and especially by the tight spreads, which are highly important to traders. The spread reflects the costs of entering and exiting trades. For an active trader, this cost can often make the difference between being profitable or suffering losses at the end of the day.  

    Platforms and Tools

    4.5
    How Did We Test the Broker's Trading Platforms?
    We understand that platforms play a crucial role in your trading experience. That's why we spent many hours testing the broker's web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. From experimenting with different order types to testing execution speeds, charting, and other features, we thoroughly examined every aspect of these platforms based on our trading expertise, helping you make an informed choice.
    platforms chart

    CMC Markets offers its proprietary Next Generation platform via web and mobile. Clients can also trade via MetaTrader 4 on desktop, web, and mobile.

    Platform/Tool Suitable For
    Next Generation Advanced technical analysis, order placing, automated trading
    MetaTrader 4 Basic technical analysis, order execution, technical analysis 

    The Next Generation Platform

    CMC Markets’ Next Generation platform certainly lived up to its name. Testing its many features was a breeze, and I assessed that the platform could be used to carry out comprehensive technical analysis. This is made possible due to the fluidity of its charts, supplemented with a wide array of analytical tools.

    The Next Generation platform offers built-in chart pattern recognition tools. The idea is that you can scan multiple instruments and timeframes for classic chart patterns that may have predictive value. The patterns recognized are mostly basic ones, such as triangles, wedges, and double tops/bottoms. The more sophisticated Head and Shoulders pattern can also be identified.

    A client sentiment tool lets you know what other clients within the platform are trading and whether they are long (buyers) or short (sellers). Sentiment can be viewed across the whole client base or just among the top-performing traders. Sentiment is usually used as a contrarian indicator.

    General Ease of Use

    Next Generation’s main frame
    Next Generation’s main frame

    At the core of CMC Markets’ offering is its proprietary web-based Next Generation platform. The platform has a clean, easy-to-use interface along with advanced functionality, making it suitable for beginners as well as experienced traders.

    Charts

    Next Generation’s chart screen
    Next Generation’s chart screen

    Charting within the Next Generation Platform is robust and easy to use. Charts include the following features:

    • 115 technical indicators: These are categorized into Overlays and Studies. Overlays include indicators like moving averages, Bollinger Bands, and Keltner Channels, which sit on top of charts. Studies encompass indicators such as MACD, RSI, and various oscillators, typically shown beneath charts. These overlays and studies can be easily added from the bottom of the chart, making the process smooth and intuitive for beginners.
    • 13 chart types: These include classic formats like Japanese Candlesticks and Bar charts, as well as more exotic Kagi and Renko charts.
    • 40 drawing tools: Ranging from basic trend lines and channels to various Fibonacci and Gartley tools. These tools are visually represented beneath the chart for easy understanding and use.
    • 17 time frames: Ranging from 1 second to 1 week, allowing traders to analyze specific periods. One-minute charts show price movements for each minute, hourly charts for each hour, and so forth. You can also select the total time period for the chart, from 1 day to a maximum that varies by instrument. For example, gold data goes back 26 years to 1996.

    The layout of charts within the platform is easily customizable, and there are a variety of preset layouts you can select if you want to watch the charts of multiple markets at once.

    Orders

    The platform offers an above-average range of order types for placing trades. Traders can choose between the following orders:

    • Market orders: This order type is used to open or close trades at the current market price.
    • Limit orders: Limit orders are used to enter or exit the market at a specific price.
    • Stop-loss orders: Here you can specify the price at which a position will be closed if the market moves adversely.
    • Trailing stop-loss orders: This type of stop-loss order follows the market price as it moves in your favor. It remains at a set distance from the current price, allowing you to lock in profits.
    • Guaranteed stop-loss orders: GSLOs provide certainty that your stop-loss will be executed at your desired price. However, an additional charge can be applied.
    • Boundary orders: For use in fast markets, this order type allows you to set a price range that you are willing to accept to ensure that your trade is executed.

    Time-in-force conditions can be applied to orders. For example, if you are entering a limit order to buy gold at a price below where the market is trading, you can either mark the order GTC (good ’til canceled) or set a specific expiry date for your order.

    My Key Takeaways After Testing the Next Generation Web Trader Platform

    It was a breeze to test CMC Markets’ proprietary platform. I especially enjoyed using its advanced charting capabilities. The high level of detail displayed makes price action examinations especially easy. 

    CMC Markets’ Mobile App

    CMC Markets’ mobile app
    CMC Markets’ mobile app

    The CMC Markets mobile app has a great user interface and is packed with functionality similar to that of the web platform. Over 12,000 instruments are available to trade. Charts are optimized for mobile and offer 25 technical indicators and 15 drawing tools. You can place, edit, and close trades directly from charts.

    The app’s order tickets allow users to place the full range of order types, including guaranteed stop-loss orders and trailing stops. Biometric (fingerprint) and two-step login are available.

    My Key Takeaways After Testing CMC Markets’ Mobile App

    The CMC Markets mobile app is intuitive and feature-rich, delivering a great experience for traders on the move. I appreciated its light design and intuitive layout. The start screen is customizable to suit your preferences. You can also set up push notifications, SMS, or email alerts on your orders or price levels.

    However, you can’t be logged into mobile or web platforms at the same time. Another drawback is that charts do not automatically sync with the way you have them set up in the web platform.

    MetaTrader 4

    MetaTrader 4 Desktop Platform
    MetaTrader 4 Desktop Platform

    MetaTrader is a powerful platform with impressive features but the interface appears dated in comparison with the Next Generation Platform. What distinguishes MetaTrader is its ability to perform strategy backtesting and automated trading.

    Key Features

    The platform provides popular features such as:

    • Alerts. This feature allows traders to be updated when an instrument reaches a specific price level. Alerts can be delivered via audio, an email, or a push notification to a mobile device.
    • Watchlists. Traders can set up a list of their favorite instruments and follow live quotes in a panel called Market Watch.
    • One-click trading. This feature allows traders to execute orders with a single click and no secondary confirmation. Being able to place a trade with a single click saves time and is especially useful for short term traders.
    • Trading from the chart. MT4 also allows users the convenience of trading directly from the chart.

    Order Types

    MetaTrader also delivers when it comes to the range of available order types and its charting functionality. The following order types are available:

    • Market Order. This is an order to buy or sell an instrument at the current best available price.
    • Limit Order. This is an order to buy or sell an instrument at a specified price or better.
    • Stop Loss Order. This is an order to buy or sell an instrument that is triggered when price reaches a specified level.
    • Trailing Stop Order. This is a stop loss order that can be set at a defined percentage or dollar amount away from an instrument’s current market price. It is used to secure profits when you are in a winning trade, while not having to exit the position.

    Charting

    Charting features are robust. MetaTrader 4 offers:

    • 30 technical indicators. These include classic trend indicators, volume indicators and oscillators.
    • 23 analytical objects. These include lines, channels, Gann and Fibonacci tools.
    • 9 time frames Each instrument can be displayed in nine time frames, from one minute to one month.
    • 3 chart types. Traders can choose between Bar Charts, Japanese Candlestick Charts and Line Charts.

    Advanced Features

    MetaTrader is also popular due to its copy trading and automated trading features.

    • Trading Signals. Signals in MetaTrader 4 allow users to automatically copy the activity of other traders in real time.
    • Automated trading. MetaTrader 4 allows users to develop, test and apply Expert Advisors (EAs). EAs are programs that monitor and trade markets using algorithms. They find opportunities according to set parameters and then either create a notification or automatically open a trade.

    To conclude, the MetaTrader 4 desktop platform is one of the most feature-rich and popular trading platforms in the world. It does not have the best design and it does require some time and effort to learn, but that is typical of advanced platforms.

    Order Execution

    CMC Markets is a dealing desk/market maker broker, meaning that they set the bid (buy) and offer (sell) prices internally and automatically take the other side of a client’s trade. This contrasts with STP/ECN brokers who provide clients direct access to other market participants. (STP stands for straight-through processing, and ECN stands for electronic communications network.)

    Tradable Instruments

    5
    How Did We Test the Broker's Tradable Instruments?
    For this section, we examined the broker's market offering, assessing the variety and depth of instruments and asset classes available for trading. Through our proprietary database, we then compared the results with other brokers. This comprehensive analysis allows you to determine if the broker offers the specific instruments and trading options you're looking for.
    tradable_instruments chart

    CMC Markets impresses with its wide and diverse array of more than 12,000 tradable and investing assets. Traders can choose from currency pairs, commodities, share CFDs, indices, cryptocurrencies, and treasuries.

    Markets Amount Industry Average
    Currency Pairs 330+ 30 – 75
    Commodities  100+ 5 – 10
    Share CFDs 9500+ 100 – 500
    Indices 80+ 5 – 10
    Cryptocurrencies 21 10 – 20
    Treasuries 50+ Varied

    CMC Markets’ instruments offering beats the industry average for every asset class.

    In the UK, cryptocurrencies are only available to clients with professional accounts. This restriction stems from the FCA’s January 2021 ban on the sale of crypto-derivatives to retail consumers.

    What Are CFDs?

    Contracts for difference (CFDs) are derivatives used to speculate on the underlying asset’s price without physical delivery.

    For example, a long position on gold would generate profit as the price rises or incur a loss as it falls, all without the need to purchase actual gold bars.

    One of the biggest advantages of trading CFDs is that traders can get in and out of the market almost instantaneously, thereby catching even minute changes in the price of the derivative.

    What Can You Trade With CMC Markets?

    Forex Commodities
    EURUSD | GBPJPY | USDCHF | AUDCAD | USDNOK | EURCAD Gold | Crude Oil | Brent Oil | Silver | Palladium | Wheat | Sugar 
    Share CFDs Indices
    Apple | Tesla | Citibank | Citigroup | Siemens | Adidas | Barclays Germany 40 | US 30 | US 100 | EU 50 | Hong Kong 50 | Australia 200
    Treasuries Cryptocurrencies
    German Bunds | US T-Bonds | UK Gilt | Euribor Bitcoin | Ethereum | Litecoin | EOS | TRON | Cardano

    My Key Takeaways After Exploring CMC Markets’ Instruments Offering

    CMC Markets offers an impressive number of commonly traded assets and exotic instruments. Forex and commodity traders, in particular, stand to benefit from the broker’s rare instruments on offer. My only gripe is that there are few alternatives to CFDs, such as futures contracts and vanilla options.

    Customer Support

    4.2
    How Did We Test the Broker's Customer Support?
    Traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We put the broker's customer support to the test ourselves using all possible channels, such as chat, phone, and others. Our evaluation focused on the accessibility of live agents, as well as the helpfulness and professionalism of their responses. This way, we provide you with comprehensive insights into whether a broker can deliver full support when you need it most.
    customer_support chart

    CMC Markets offers support via email, chat, and phone. Its quality is high, although there is still room for improvement, especially with the waiting times for responses via chat. Chat and local phone support are available 24 hours a day from Monday to Friday.

    Customer Support Channels

    Live Chat Email Phone
    24/5 from the website

    Online form:

    clientmanagement@cmcmarkets.co.uk 

    +44 (0)20 7170 8200  

    Customer Support Test

    When we test a broker’s customer support, we evaluate the agent’s knowledge of their own website, how long it takes them to respond to questions, and how detailed their answers are.

    When testing support via chat, I experienced a short delay and was placed in a queue. Although the wait time was brief, it was noticeably longer compared to market leaders, where responses are typically immediate. However, phone support had virtually no wait time, and email inquiries were answered within 1 business day.

    We tested support with a variety of questions. These ranged from basic, such as ‘Are funds segregated?’ to more unusual inquiries, such as ‘Does CMC Markets offer VWAP?’ Overall, we received a good quality response in a timely fashion. 

    Available Languages 
    English, French, German, Italian, Polish, Spanish, Swedish, Other

    Deposits & Withdrawals

    4.9
    How Did We Test the Broker's Deposit and Withdrawal Process?
    The deposit or withdrawal process can be tricky since you may encounter hidden fees or longer than expected processing time. To assess the broker's offerings, we examined their deposit and withdrawal options and conditions. Using our proprietary database, we then compared these results with those of other brokers.
    deposit chart

    Deposits and withdrawals are free and can be made via credit card, PayPal, or bank wire. Payments can be made using Visa, Mastercard, and Maestro credit/debit cards, PayPal, or bank wire. Deposits via credit card or PayPal are immediate, but withdrawals can take as much as 5 business days.

    Deposits

    Deposit Method Commission Processing Time
    Credit/Debit Card (Visa, Mastercard, Maestro) 0% Immediate
    Bank Transfer 0% 2 hours to 5 business days
    PayPal 0% Immediate

    Withdrawals

    Withdrawal Method Commission Processing Time
    Credit/Debit Card (Visa, Mastercard, Maestro)* 0% Up to five working days
    Bank Transfer 0% Domestic banks: 1-2 working days; international banks: 3-5 working days
    PayPal* 0% 1-2 working days

    *With credit card and PayPal, you can only withdraw as much as you deposited. Excess profits must be withdrawn via bank transfer.

    We judged the speed of deposits and withdrawals at CMC Markets to be average for the industry.

    Account Types and Terms

    4.5
    How Did We Test the Broker's Account Types and Terms?
    When it comes to achieving your trading goals, choosing the proper account is essential. We initiated our evaluation by personally opening an account with the broker, which allowed us to gain firsthand experience of the process and accurately asses, how fast and easy it is. In addition, we carried out an in-depth analysis of the account types and features offered by the broker, including spreads, maximum leverage, minimum deposits, and more. For a comprehensive comparison, we turned to our proprietary database and examined how this broker's account offerings and processes stacked up against other brokers.
    account chart

    CMC Markets offers three account types: CFD, Corporate, and Spread Betting. Opening an account is straightforward and can be done online within 20 minutes. For clients in the UK, an important difference between spread betting and CFD trading is how they are taxed. Profits from spread betting are free from capital gains tax. Spread betting is also only available to clients in the UK or Ireland, while CFDs are available worldwide.

    CMC Markets Account Opening Process

    CMC Markets registration form
    CMC Markets registration form

    To set up an account with CMC Markets, follow these easy steps:

    • Step 1: Enter your email and set up a password. 
    • Step 2: Verify your email by using the code you are sent. 
    • Step 3: Enter your personal details. 
    • Step 4: Choose an account type. 
    • Step 5: State your financial background and employment status. 
    • Step 6: Explain your trading experience and reason for opening an account. 
    • Step 7: Verify your account by uploading proof of address and ID. 

    CMC Markets Account Types

    Account Type Spread Betting CFD Trading FX Active
    Spread From 0.0 pips 0.0 pips 0.0 pips
    Commission $0 Yes (Shares Only) Yes (Shares Only)
    Minimum Deposit Requirement $0 $0 $0
    Netting Yes Yes Yes
    Hedging No Yes Yes
    Base Currencies GBP, EUR GBP, EUR, USD, AUS, CAD, NOK, NZD, PLN, SEK, SGD GBP, EUR, USD, AUS, CAD, NOK, NZD, PLN, SEK, SGD
    Demo Account Yes Yes Yes

    The CFD Trading account is perfectly calibrated for experienced and novice traders. There is no minimum deposit requirement, making it quite accessible. Additionally, the combination of commission-free trading and raw spreads from 0.5 pips is extremely favorable.

    Demo Accounts

    CMC Markets offers a demo account that introduces traders to the broker’s services and allows them to tweak their strategies in a risk-free environment. The market is continually evolving and never static, so it is important to hone your skills in a safe environment. You can set up a demo account along with a live CFD account.

    Islamic Account

    CMC Markets does not offer Islamic accounts for swap-free trading.

    What is CFD Leverage?

    Leverage determines a trader’s overall market exposure. When trading Contracts for Difference (CFDs), positions can be opened for a fraction of their value because of leverage. Essentially, the broker lends the trader money so that the latter can open bigger positions. Leverage multiplies the profits a trader generates from winning positions but also the losses incurred from failed trades.

    Maximum Leverage By Asset Class

    In the table below, I have listed the maximum retail leverage available with CMC Markets for instruments from different asset classes:

    Asset Class Maximum Leverage
    Currency Pairs 1:30
    Commodities  1:20
    Share CFDs 1:5
    Indices 1:20

    Supported Countries

    CMC Markets accepts clients from Australia, Austria, Bahamas, Bahrein, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Croatia, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Jordan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Monaco, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Portugal, Qatar, Republic of Korea, Romania, Saudi Arabia, Seychelles, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arabic, Emirates, United Kingdom, Vietnam.

    Research

    4.5
    How Did We Test the Broker's Account Types and Terms?
    When it comes to achieving your trading goals, choosing the proper account is essential. We initiated our evaluation by personally opening an account with the broker, which allowed us to gain firsthand experience of the process and accurately asses, how fast and easy it is. In addition, we carried out an in-depth analysis of the account types and features offered by the broker, including spreads, maximum leverage, minimum deposits, and more. For a comprehensive comparison, we turned to our proprietary database and examined how this broker's account offerings and processes stacked up against other brokers.
    account chart

    CMC excels in the research content that includes quality in-house analysis, third-party materials, and extensive video programming. The broker affords comprehensive coverage of current market developments and trading opportunities. I found the content easily digestible.

    CMC Markets’ research content
    CMC Markets’ research content

    Research Tools

    Market Insights

    Market insights are provided throughout the day on the Next Generation Platform, with a variety of different reports, including:

    • Morning call. This brief report examines the news stories and economic data that could move the market in the day ahead.
    • Intraday insights. This recaps the results of important economic releases and other news.
    • Evening call. A more in-depth report covering the major stories of the day. Analysis is broken down by region (US and Europe) and by market (forex and commodities).
    • Breaking news. Covers market-moving news such as earnings releases and the reaction to it.
    • Price mover. This report focuses on trading instruments that are making big moves that day. Particularly useful to day traders, who often look for opportunities in markets experiencing unusual short-term volatility.

    Blog

    The blog on the CMC Markets website is frequently updated, with roughly five economic and market news stories posted per day. These stories range from in-depth analyses of specific stocks, indices, and sectors to forecasts of how upcoming economic data could impact the market.

    Video Content

    CMC TV, hosted on YouTube, features live coverage of headline economic events such as Non-farm Payrolls, central bank meetings, and major earnings releases. These video sessions range from roughly 30 to 45 minutes in length and also include technical analysis of the relevant charts.

    CMC Markets economic calendar
    CMC Markets economic calendar

    My Key Takeaways After Exploring CMC Markets’ Research Content

    Research content with CMC Markets is rich and nuanced. The broker goes above and beyond to offer its clients powerful insights and actionable trading breakdowns, which can help them achieve consistent results. 

    Education

    4.4
    How Did We Test the Broker's Education Offering?
    Gaining knowledge about trading in the financial markets can make the difference between success and failure. To assess the broker's educational offerings, we personally tested and evaluated the quality of the content provided, considering its relevance for both novice and experienced traders. We explored the range of materials available, such as articles, videos, webinars, and courses. After evaluating the content's volume, update frequency, and overall quality, we compared the results with our benchmark to provide a well-rounded analysis of the broker's education offerings.
    education chart

    CMC Markets is a leader in trading education, offering a wide range of materials, including articles, videos, podcasts, and webinars. Beginners can gain extensive insights into trading, and I especially appreciated the attention paid to technical analysis, fundamental analysis, and the psychology of trading.

    Educational articles on the website, such as ‘How to Trade Bitcoin’ and ‘What is a trailing stop order?’, help guide traders. More advanced guides that go deep into specific trading strategies, like momentum trading and price action trading, are especially useful.

    CMC Markets educational content
    CMC Markets’ educational content

    Webinars cater to both beginners and experienced traders and cover topics ranging from the outlook for the global markets to making the most of the Next Generation trading platform. They take place weekly and are archived on the CMC Markets YouTube channel.

    The Opto Sessions Podcast features interviews with industry experts, covering topics like value investing or investing in a specific sector such as software. These weekly podcasts are a great way to broaden your knowledge in a passive way, for example, while driving your car.

    The Bottom Line

    CMC Markets is a pioneer and market leader in the forex and CFD industry. As a large, extensively regulated, publicly traded company, it offers stability and diverse services. The proprietary Next Generation platform boasts advanced functionality and an attractive, user-friendly interface.

    The depth of the product catalog places this broker in an elite group, and active traders will especially appreciate its tight spreads. Education and research offerings are strong, and customer service, while not always the fastest, is reliable.

    These factors make CMC Markets an all-around winner and an appealing choice for both beginners and advanced traders.

    FAQ

    CMC Markets is headquartered in London. The broker also has global offices.
    CMC Markets is among the safest brokers in the industry. It is tightly regulated, has a ‘best execution policy,’ and adheres to all essential safety requirements. Additionally, it is listed on the London Stock Exchange (LSE).
    CMC Markets is suitable for beginners because it has no minimum deposit requirement and competitive fees. It also has rich and diverse educational content.
    Yes, MetaTrader 4 is available as an alternative to the Next Generation platform.
    Deposits can be made via bank wire, credit and debit cards, and e-wallets.
    There is no minimum deposit requirement with CMC Markets.
    Withdrawals can be processed via bank wire, credit and debit cards, and e-wallets.
    The maximum leverage for a standard account is 1:30.
    CMC Markets offers its proprietary Next Generation web platform and mobile app, along with MetaTrader 4.
    Yes, a free demo account is available for both MetaTrader 4 and the Next Generation Platform.
    Yes, but in the United Kingdom, you must have a professional account.
    Yes, CMC Markets is a market maker/dealing desk broker.
    CMC Markets is suitable for scalping because the broker has a feature-rich platform and achieves fast execution speeds. It, however, does not provide VPS hosting.
    Traders can automate their strategies with CMC Markets as the broker achieves fast execution speeds. It, however, does not offer VPS hosting.
    CMC Markets is suitable for hedging because it offers a variety of lower-risk securities, such as treasuries.
    Yes, spread betting is available with CMC Markets.
    No, CMC Markets does not provide VPS hosting.
    No, CMC Markets does not operate a bank.

    See CMC Markets Full Information

    Headquarters Country
    United Kingdom
    Foundation Year
    1989
    Regulations
    DFSA (United Arab Emirates), FMA (New Zealand), FCA (United Kingdom), ASIC (Australia), BaFin (Germany), MAS (Singapore), IIROC (Canada)
    Publicly Traded
    Yes
    Number Of Employees
    800+
    Trading Desk Type
    Dealing Desk, Market Maker
    Trading Platforms
    CMC Mobile App, CMC Web Platform, MT4
    Restricted Countries
    North Korea, Iran, United States, Honduras, Egypt, Samoa, San Marino, Algeria, Armenia, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, China, Colombia, Congo, Costa Rica, Cote dIvoire, Cuba, Djibouti, Dominica, Ecuador, Eritrea, Gabon, Georgia, Ghana, Jamaica, Kazakhstan, Kenya, Nauru, Kyrgyzstan, Laos, Lesotho, Guinea-Bissau, Guyana, Montenegro, Malaysia, Liberia, Sao Tome and Principe, Moldova, Namibia, Palau, Macedonia, Malawi, Maldives, Mali, Mauritania, Mexico, India, Micronesia, Morocco, Nepal, Nicaragua, Indonesia, Niger, Nigeria, Papua New Guinea, Poland, Qatar, Grenada, Guatemala, Guinea, Iraq, Rwanda, Democratic Republic of the Congo, Afghanistan, Curacao, Tonga, Guam, Vatican City, Swaziland, Bermuda, Suriname, Senegal, Zambia, Albania, Angola, Turkey, Timor-Leste, Marshall Islands, Paraguay, Cook Islands, Antigua and Barbuda, Tunisia, New Caledonia, Andorra, Trinidad and Tobago, Kosovo, Northern Mariana Islands, Somalia, Puerto Rico, Togo, Argentina, Mongolia, Azerbaijan, Bangladesh, Belgium, Russian Federation, Macao, Uruguay, Turkmenistan, Solomon Islands, Venezuela, Switzerland, Yemen, Greenland, Tuvalu, Botswana, Brazil, Uganda, Syria, French Polynesia, Sierra Leone, Bonaire, Ukraine, Uzbekistan, Brunei, Central African Republic, Cambodia, Comoros, Dominican Republic, El Salvador, Lebanon, Serbia, Mayotte, Madagascar, Aruba, Ethiopia, Fiji, Vanuatu, Panama, Tajikistan, Mauritius, Japan, South Africa, Tanzania, Kiribati, Libya, Mozambique, Myanmar, Pakistan, Haiti, South Sudan, Sudan, Sri Lanka, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Zimbabwe, Faroe Islands, American Samoa, Svalbard and Jan Mayen, Anguilla, Aland Islands, Christmas Island, Cocos Islands, Montserrat, Niue, Saint Barthelemy, Saint Helena, Saint Martin, Saint Pierre, Wallis and Futuna, Sint Maarten, Falkland Islands, Guadeloupe, Virgin Islands, U.S.
    Supported Languages
    English, Danish, French, Portuguese, Czech, Arabic, Italian, Spanish, Chinese, Finnish, Japanese, German, Norwegian
    Min Deposit
    $0
    Max Leverage
    1:30 (DFSA), 1:500 (FMA), 1:30 (FCA), 1:30 (ASIC), 1:30 (BaFin), 1:20 (MAS), 1:45 (IIROC)
    Deposit Options
    PayPal, Wire Transfer, Credit Card, Debit Card
    Withdrawal Options
    Wire Transfer, Credit Card, PayPal, Debit Card
    Time to Withdrawal
    3
    Time to Open an Account
    1
    Crypto
    Ethereum, Bitcoin, Litecoin, Bitcoin Cash, NEO, TRON, Cardano, Stellar, EOS
    Products
    Currencies, Stocks, Crypto, Indices, Commodities
    Demo Account
    Yes
    OCO Orders
    No
    Offers Hedging
    Yes
    Automated Trading
    Yes
    API Trading
    No
    Guaranteed Stop Loss
    Yes
    Guaranteed Limit Orders
    Yes
    Guaranteed Fills / Liquidity
    Yes
    Economic calendar
    Yes
    Trading From Chart
    Yes
    One-Click Trading
    Yes
    Expert Advisor
    Yes
    Social Trading
    No
    Autochartist
    Yes
    Trading Signals
    No
    Platform Languages
    English, Danish, French, Portuguese, Czech, Arabic, Italian, Spanish, Chinese, Finnish, Japanese, German, Norwegian
    24 Hours Support
    Yes
    Support During Weekends
    No
    Live Chat
    Yes
    Daily Market Commentary
    Yes
    News (Top-Tier Sources)
    Yes
    Webinars
    Yes
    Deposit Fee
    No
    Withdrawal Fee
    No
    Inactivity Fee
    Yes

    About the Author

    Dan BlystoneBroker Analyst

    Dan Blystone began his career in the trading industry in 1998 on the floor of the Chicago Mercantile Exchange. Later Dan gained insight into the forex industry during his time as a Series 3 licenced futures and forex broker. He also traded at a couple of different prop trading firms in Chicago. Dan is well-equipped to recommend the best forex brokers due to his extensive experience and understanding of the brokerage industry.

    Why you can trust FX Empire

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    Why you can trust FX Empire

    FXEmpire was founded in 2011, making us one of the first forex broker review sites. You can trust FXEmpire because of our thorough and unbiased review process. With over a decade of experience, we have a team of industry experts who conduct rigorous tests to ensure our reviews are accurate and unbiased. Our reviews are designed to bring clarity and confidence to the process of choosing a broker, and are based on objective criteria and measurable data. Our editorial team is composed of trading industry professionals and seasoned financial journalists, who ensure that our reviews are accurate and unbiased. Additionally, our review system is based on 9 core categories and over 250 distinct variables, which ensures that all aspects of a broker are considered before giving a final rating. So, you can trust FXEmpire to provide you with honest and informative reviews that will help you make an informed decision on which broker will best enable you to reach your financial goals.
    Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.