Paybis Review 2025

Our Verdict

Founded in 2014, Paybis is a platform that focuses on simplifying the process of buying and selling crypto with fiat currency.

🏦 Licensed and regulated by FINCEN in the US, FINTRAC in Canada, and the RAC in Poland.

🌍 50+ fiat currencies with a range of payment methods, including bank card, bank transfer, and PayPal.

⚡️Instantly buy or sell crypto with fiat currency.

📱 Intuitive interface that is perfect for beginners and first time investors.

Paybis Pros and Cons

Supported Countries and Regions

Paybis is one of the most globally accessible exchanges, accepting users from over 180 countries and regions worldwide. It is available in all major regions, including the US, Canada, the UK,

EU, Australia, Japan, South Korea, Brazil, Mexico, Argentina, South Africa, Nigeria, Kenya, and many more.

While Paybis is registered in and accepts users from the United States, it does not serve residents of New York State or Louisiana. Some users in other states may also face restrictions on buying specific coins like BNB or TRX. In Canada, regulations prevent users from purchasing stablecoins like USDT or USDC.

Paybis clearly lists all unsupported regions and geographic restrictions on its website.

Paybis Bonuses and Special Offers

Welcome Offers & Sign-Up Bonus: New users benefit from a zero-fee promotion on their first crypto purchase when using a credit or debit card.

Bonuses: Paybis occasionally shares discount codes that reduce transaction fees. Discount codes are commonly posted during holiday periods, social media campaigns, and occasionally to reward loyal users.

Affiliate Program: Paybis offers an affiliate program that pays affiliates a 20% lifetime commission on all purchases made by referrals. This unlimited earning potential sets Paybis apart from competing exchanges, many of which limit referral rewards to a specific timeframe.

Paybis Background

Paybis was founded in 2014 by Innokenty Isers and Konstantin Vasilenko, two entrepreneurs with decades of experience in the blockchain industry. Innokenty is a lifelong entrepreneur with more than 15 years of experience running online businesses, while Konstantin has over 20 years in IT and is one of the founding members of the Latvian Blockchain Association.

Headquartered in Warsaw, Poland, Paybis has a team with strong backgrounds in fintech, investment banking, and crypto startups. Since launching, Paybis has processed over $2 billion in fiat-to-crypto transactions, with daily volumes typically exceeding $5 million, making it one of the most trusted fiat-to-crypto platforms.

Security & Transparency

Account Security

Paybis is primarily a non-custodial service, meaning most users don’t store assets directly on the platform. However, for those who use Paybis Wallet, the security measures are weak compared to major exchanges like Binance and Kraken.

The platform uses ‘passwordless’ login, sending verification codes to your email for access. While it adds convenience, if your email account is hacked, your wallet would also be at risk. Biometric authentication is only available on mobile, and there’s no support for advanced 2FA like Google Authenticator, which would add an extra layer of protection and is standard within the industry.

Licensing & Regulation

Paybis is registered with FinCEN in the United States as a Money Services Business and is allowed to operate in 48 states. It also holds registration with FINTRAC in Canada and with regulators in Poland as a Virtual Currency Business. This ensures Paybis complies with some of the tightest financial regulations across North America and Europe.

General Reliability

Paybis does not currently offer any third-party or self-insurance coverage for assets stored with Paybis Wallet. Additionally, Paybis doesn’t have an active bug bounty program, which makes users less likely to report potential vulnerabilities across the platform.

On the positive side, Paybis maintains a transparent corporate structure and active communication across platforms like LinkedIn, X (formerly Twitter), YouTube, Instagram, and Facebook. Its About Us page also offers direct links to the LinkedIn profiles of its leadership team, which gives extra reassurance and helps build trust with users.

Know Your Customer (KYC)

KYC requirements on Paybis vary depending on your location. In most regions, including the EU, users can purchase up to $1,000 worth of crypto without KYC verification. However, in countries like the UK, users must complete full KYC verification and wait for a 24-hour cooldown before being able to make any transactions.

KYC verification is handled by Sumsub, which accepts passports, driver’s licenses, residence permits, and government-issued ID cards. During testing, I found the process to be smooth and efficient, with my account being verified within minutes using an EU residence permit card.

Is Paybis Safe to Trade With?

Overall, Paybis is a secure, reliable platform for buying and selling crypto. It’s registered with some of the strictest financial regulators in the world and has maintained a flawless security record without any security breaches or leaked customer data, making it a trustworthy platform for your financial information.

However, the limited security measures and lack of industry standard measures like Google Authenticator and withdrawal whitelists mean Paybis Wallet isn’t ideal for long-term asset storage. For extra security, we recommend moving funds to a wallet like Metamask or Phantom after purchase.

Trading Experience

Trading Test

For our trading test, we thoroughly evaluated the Paybis platform. Our process included signing up, completing the KYC (Know Your Customer) verification, logging in, depositing funds, and making withdrawals. We also tested the trading functionalities by exploring different trading pairs and conversions, and assessed the associated fees for transfers and withdrawals. This comprehensive test allows us to provide an informed and reliable review of the exchange’s usability, features, and actual costs. Here’s our detailed analysis:

Step 1: Setting Up and Funding Your Account

Signing up for Paybis was quick and easy, with the platform only asking for an email address and verification code. Paybis doesn’t support third-party sign in with Google or Apple accounts, but it uses passwordless sign-in, sending a verification code to your email each time you sign in.

The KYC verification was quick and easy, taking less than 2 minutes to complete. The exchange simply asks for your address, a picture of a government-issued ID, and a selfie for a liveliness check. This may not be necessary for all users, as Paybis allows transactions of up to $1,000 without KYC verification in regions like the EU.

While Paybis is popular for its non-custodial service, sending the crypto directly to your personal wallet, it also offers a Paybis Wallet that supports over 80 coins and networks. You can create a wallet in seconds and buy crypto directly to your Paybis Wallet.

Step 2: Trading

Buying crypto on Paybis is fast and straightforward. Simply select your fiat currency, payment method, and the crypto you want to buy, and the platform walks you through the rest. During testing, I bought €30 worth of USDT using a bank card, and the crypto was deposited to my wallet within a minute. The transaction cost me $3.36 in Paybis fees and $0.01 in network fees, which is more expensive than using Quick Buy on Binance, which quoted just $0.60 in fees for the same transaction.

Crypto swaps and bridging are just as simple. Simply choose the tokens you want to swap, the token you want to receive, and your preferred network. Additionally, you can choose to swap tokens from your Paybis wallet or send tokens from a personal wallet like Metamask or Phantom.

Step 3: Withdrawal and Review

Selling crypto for fiat currency on Paybis is just as simple as buying crypto. Select the crypto you want to sell and the fiat currency you’d like to receive. For this test, I sold Polygon for EUR, choosing to receive my payment via bank card. The funds reached my bank within 2 minutes, with a €4 service fee applied.

When selling crypto, it’s important to note that Paybis requires you to hold enough crypto to cover gas fees. For example, if you’re selling USDT on the Ethereum network, you must hold enough ETH in your Paybis wallet to cover gas fees. This differs from most traditional exchanges, which automatically deduct gas fees from the withdrawal amount, regardless of the coin you are withdrawing.

Desktop Version

As part of our review, I tested the Paybis desktop platform using both Safari and Chrome. The platform delivers a clean, intuitive interface that’s perfect for beginners who just want to buy or sell crypto using cash. However, it lacks advanced trading tools such as TradingView charting or conditional orders, making it less suitable for active traders.

Trading Interface

The Paybis desktop platform revolves around its buy, sell, and swap functions, which is similar to the Quick Buy feature on exchanges like Binance and Bybit. The interface is easy to navigate, making it ideal for first time investors who value simplicity over advanced tools and features.

Desktop Market Search

The Prices page allows users to browse all the cryptos available on Paybis. It displays key data like market price, 24-hour change, market cap, and daily trading volume. While it doesn’t let users filter by market categories (like memecoins, DeFi, RWA, etc.), the platform’s relatively small selection of supported tokens meant this wasn’t a major issue.

Trade Navigation

Buying or selling crypto on Paybis is super simple, just choose the token you want to buy or sell, choose your preferred fiat currency and payment method, and Paybis instantly gives you a transparent quote with a breakdown of all fees before you confirm the transaction.

My Key Takeaways After Testing Paybis Desktop

Overall, the Paybis desktop experience was smooth, fast, and perfect for beginners. It lets you buy crypto within minutes, using a bank card or PayPal, and easily transfer it to your personal wallet. During testing, I didn’t come across any bugs or performance issues, and all my transactions were completed without issue.

However, the lack of advanced trading tools like TradingView charting tools and conditional order types means the platform is best suited to casual investors and long-term hodlers, instead of active traders and those regularly making DCA investments.

Mobile App

Paybis also offers a mobile app for iOS and Android, mirroring the simple layout of the desktop version. It features dedicated pages for transactions, wallet management, referrals, and trade history, all presented with an intuitive design. Throughout my testing, the app ran smoothly without any lag or crashes.

The app’s layout feels similar to the Lite versions of Kraken and Coinbase, focusing on easy crypto purchases rather than overloading users with complex trading tools and features. However, unlike Kraken and Coinbase, Paybis doesn’t offer mobile price alerts, watchlist features, or robust token discovery tools, which could be a drawback for users who want to explore markets and track token prices.

Paybis Wallet: The mobile app integrates seamlessly with Paybis Wallet, which organizes assets by network (e.g. putting all ERC-20 tokens together). The wallet offers a clear overview of your holdings, but lacks charts to show asset allocation and graphs to show portfolio growth over time, features that are standard on traditional exchanges.

My Key Takeaways After Testing Paybis on Mobile

The Paybis mobile app is ideal for users who want a simple way to buy or sell crypto for cash. It makes the fiat on-ramp process quick and easy, while offering an integrated wallet for short-term storage.

Features like biometric authentication add a layer of security and convenience. However, the lack of price alerts, watchlist management, and native DCA tools means the app is better for occasional buyers and beginners rather than active traders and DCA investors.

Fees

Buy Crypto Fees

When testing fiat-to-crypto transactions, I found Paybis’ fees higher than leading exchanges like Binance and Bybit. When trying to buy 100 USDT with a bank card, I was charged around 8% in fees, compared to roughly 4% on Binance or Bybit. Similarly, bank transfers were more expensive than on platforms like Kraken, which offer free USD, EUR, and GBP deposits via bank transfer.

Sell Crypto Fees

Fees for crypto-to-fiat transactions were slightly lower than purchases, but still above industry averages. Paybis also supports fewer payment methods compared to buying crypto. Selling crypto on Paybis also comes at a premium, especially when compared to platforms like Binance and Kraken, where bank withdrawals typically cost less than $5.

Are Paybis Fees Competitive?

In short, Paybis’ fees are higher than some other exchanges, but this is the price you pay for the extra convenience Paybis offers. I appreciated the fact that Paybis shows a detailed breakdown of fees before you confirm your transaction. However, the lack of fixed transaction fees means that fees can vary greatly depending on the fiat currency and payment method.

Cryptocurrencies Available on Paybis

Deposits & Withdrawals

Paybis supports a wide range of fiat currencies and payment methods, allowing users to quickly and easily buy or sell crypto with cash.

🌍 50+ fiat currencies supported

💱 Wide range of payment methods, including bank card, bank transfer, PayPal & more

💳 Instant processing on card transactions

🔐 $1,000,000 transaction limit via SEPA/SWIFT transfer

Paybis Deposit Options

Paybis supports a wide range of fiat currencies and payment methods, but unlike traditional exchanges, it doesn’t let users hold a fiat balance on the platform. Instead, when buying crypto, you send funds directly to Paybis via bank transfer, bank card, or other payment method, and Paybis will send crypto directly to your personal wallet.

Major currencies like USD, EUR, and GBP offer multiple supported payment methods, while smaller currencies like those in South America and Asia are often limited to card payments only. Bank card transactions are processed instantly, but ACH and SEPA transfers can take significantly longer than competitors like Kraken, which offers near-instant SEPA transfers.

Paybis Withdrawal Methods

When selling crypto for cash, Paybis offers fewer payment options than it does for buying. There’s no support for ACH payments, PayPal, or Revolut Pay, which may limit flexibility for some users. On the plus side, Paybis does let users directly send funds to bank cards, which are typically processed instantly, offering a quick way to cash out your crypto.

Paybis Transaction Limits

Paybis has a daily sell limit of 250,000 USD or equivalent for crypto-to-fiat transactions. This is higher than Binance’s 50,000 USD and Kraken’s 100,000 USD base withdrawal limits. However, unlike those platforms, Paybis also enforces monthly limits on fiat-to-crypto transactions.

Overall, Paybis’ withdrawal limits are competitive and should meet the needs of most users. That said, users looking to make large or frequent withdrawals may need to look for an exchange that offers higher withdrawal limits following additional KYC verification.

Customer Service

Paybis offers 24/7 customer support, with fast and helpful support agents available around the clock.

💬 Support available 24/7 via live chat & email

⏳ Under 2 minute waiting time to speak to a customer support agent

📋 Comprehensive FAQ section covering over 145 topics, with educational pages & step-by-step guides

🌍 Automated live chat transaction lets Paybis offer support in almost any language

Paybis Customer Service Test

To evaluate the quality of customer services for diverse user needs, we created a unique trading test. We personally contact support using all available methods and present hypothetical problems that users might face. Our evaluation concentrates on how quickly they respond, the quality of the help provided, and whether we can talk to a real person rather than a bot. This method effectively measures the capability of customer support to assist both active traders and casual investors.

Live Chat Test

Paybis’ live chat support is easily accessible from the bottom-right corner of any page. When launched, you’re first greeted by an AI chatbot that can handle basic queries or quickly connect you with a human support agent. On every occasion during testing, I was connected to a live support agent in under 2 minutes, which is on par with the best in the industry.

When I asked a range of general questions about the platform, the support agents provided clear and accurate answers, often directing me to the relevant FAQ page or help article for more details. Overall, I found the live chat helpful, efficient, and comparable to top exchanges like Kraken.

Email Test

I was pleasantly surprised by the responsiveness of Paybis’ email support. After sending a message with general questions about the platform, I received a detailed reply within 10 minutes, which is far quicker than most exchanges I’ve tested.

The responses were concise, yet informative, and matched the clarity of the live chat. In a few instances, the agent asked for more clarity, but after explaining the question, they were able to give a reasonable response.