Remitano is an online cryptocurrency exchange operated by Retech Labs UAB (formerly owned by Babylon Solutions LLC), established in 2014. Remitano offers a variety of cryptocurrency-related services to fulfill the users crypto journey, including:

• Buy Sell Crypto: users can buy/sell crypto with fiat currencies via using escrowed services.
• Swap: Users can perform crypto-to-crypto, crypto-to-fiat, and fiat-to-crypto swaps.
• Crypto Lending: Remitano supports the borrowing and lending of various supported cryptocurrencies.
• Crypto Liquidity: Users have the option to add idle cryptocurrencies to liquidity pools to enhance their earnings.
• Remitano supports 31 cryptocurrencies, including but not limited to USDT, BTC, ETH, ADA, AVAX, BCH, DOGE, EOS, LTC, MATIC, SHIB, XLM, XRP, and XTZ.
• Remitano supports the deposit and withdrawal of 7 fiat currencies, including the Vietnam Dong, Nigerian Naira, South African Rand, Ghana Cedi, Kenia Schilling, Myanmar Ringgit, and Tanzanian Shilling.

Retech Labs UAB is headquartered in Vilnius, Lithuania, and Remitano provides its services to more than 50 countries, including Nigeria, Vietnam, South Africa, India, and Malaysia.

Contents

• Remitano Platform Attributes
• Brokerage Services, Supported Cryptocurrencies, & Payment Methods
• Supported Cryptocurrencies and Fiat
• Remitano Product Details
• Remitano Wallets
• Deposit and Withdrawals
• Key Features of the Remitano Platform
• Privacy and Security
• Customer Support
• FAQ
• Conclusion

Remitano Platform Attributes

Key attributes of the Remitano platform include:

• A simple and fast registration process with an easy-to-follow verification procedure.
• Instant cryptocurrency swap options for crypto-to-crypto, crypto-to-fiat, and fiat-to-crypto transactions.
• Buy and sell cryptocurrencies across the Remitano network through escrowed services, with multiple payment options available.
• Deposit and withdraw various fiat currencies, including the Vietnam Dong, Nigerian Naira, South African Rand, Ghana Cedi, Kenia Schilling, Myanmar Ringgit, and Tanzanian Shilling.
• Earn passive income through Crypto Lending, which supports the borrowing and lending of supported currencies, and Crypto Liquidity, where users can add idle cryptocurrencies to pools to increase their earnings.

The Pros and Cons

Pros

• Swap: Instantly swap crypto-crypto, crypto-fiat, fiat-crypto.
• Deposit and Withdrawals: Fiat and crypto deposits and withdrawals.
• Escrowed Services: Network P2P feature secured by Escrowed Services.
• Multi-Product Offering: Multiple earnings options beyond crypto trading.
• Customer Support: 24-7 customer service.

Other Positives

• Trustworthy: A trustworthy cryptocurrency exchange with a nine-year track record and top-notch security measures.
• KYC: A straightforward and quick registration process with easy verification.

Cons

• No demo account: However, 24-7 customer services and comprehensive FAQ assist users in navigating the platform.
• No derivatives products: However, Remitano has established partnerships with other cryptocurrency exchanges, such as Trading Exchange CoinSavi, to cater to the diverse crypto journey of its users.

Brokerage Services, Supported Cryptocurrencies, & Payment Methods

Remitano delivers a crypto platform catering to novice and experienced investors. The multi-product supports mainstream cryptos and traditional trading. Additionally, the platform caters to crypto traders looking for alternative income streams within the digital asset space.

Registration

To open a Remitano account, go to the Remitano homepage and click the Login/Register link. The link is at the top right-hand side of the home page.

• Select your preferred registration method: with Google, Facebook, Apple, or email.
• When registering with email, enter your email and click Select Link.
• Go to your inbox and click the log-in link located in the Remitano registration email. (Check your spam if you cannot find it in your inbox).
• Enter the referral code or referrer username if you are registering via a referral
• Agree to the Terms of Services and Privacy Policy and click Continue.
• Upon completing the registration process, Remitano will prompt you to verify your account.

Verification Process

Click the ‘Verify Your Account’ link. You’ll notice that Remitano offers five verification levels, each unlocking additional user benefits.

• Level 1: Phone number verification.
• Level 2 & 3: Documents verification.
• Level 4: Peer certification / Longtime Trader.
• Level 5: Peer certification + Longtime Trader.

To complete Level 1 verification, click the Verify link.

• Select your country code, enter your phone number, and continue.
• Enter the verification code from your SMS.
• Under Verification Level 1, users have a daily buy and sell limit of $75 for coins.
• Click the Trade Now icon to begin trading.

Post Registration Deposit

Once registered and completed the minimum level 1 verification, you may deposit funds and use the Remitano platform offerings. To make a deposit, go to the Wallet dropdown menu and select Wallet.

For demonstrative purposes, we will deposit Tether (USDT).

• Scroll down or enter USDT in the search box.
• Click Deposit and select the network that matches the withdrawal network. (Selecting an incorrect network may result in lost assets).
• Click Generate address.
• Copy and paste the address to your external wallet or scan the QR code and complete the deposit.

Once your Tether wallet is funded, you can start trading.

For users who don’t pre-own crypto, you may purchase crypto by credit/debit card or deposit fiat currency and acquire crypto using the Swap or P2P functions.

Supported Cryptocurrencies and Fiat

Currently, Remitano supports 31 cryptocurrencies and 7 fiat currencies. The availability of supported cryptocurrencies varies depending on the trading product. Remitano offers several trading products, including:

• Swap: This feature allows users to switch between crypto-to-crypto, crypto-to-fiat, and fiat-to-crypto swaps.

ADA, AVAX, AXS, BCH, BNB, BTC, DOGE, DOT, EOS, ETC, ETH, FIVE, FTM, KAI, LINK, LTC, MATIC, NEAR, ONUS, PM, RENEC, REUSD, SHIB, SOL, TRX, UNI, USDC, USDT, XLM, XRP, and XTZ.

Remitano supports the following fiat currencies via Swap trading: GHS. KES, MYR, NGN, TZS, VND, and ZAR.

• P2P Trading: Remitano offers an escrowed marketplace that allows people to buy and sell cryptocurrencies safely across the Remitano network. Supported cryptocurrencies for P2P trading include BTC, ETH, USDT, BCH, LTC, XRP, and BNB.
• Crypto Lending: This feature enables users to maximize their returns by supplying and borrowing both cryptocurrencies and fiat. Supported cryptocurrencies and fiat currencies include BTC, ETH, NGN, USDC, USDT, VNDR, and ZARR.
• Crypto Liquidity: Users can provide liquidity by participating in pools for a wide range of pairings, including crypto-crypto, crypto-fiat, and fiat-crypto.

Remitano Product Details

Remitano offers users a range of products to trade cryptocurrencies. Product offerings include Swap, Buy Sell Crypto with fiat, Crypto Lending, and Crypto Liquidity.

Swap

This feature allows users to switch between crypto-to-crypto, crypto-to-fiat, and fiat-to-crypto swaps. To utilize the Swap product, go to the Swap page.

• Select the crypto/fiat you want to sell by selecting from the crypto dropdown menu.
• For demonstrative purposes, we will swap ETH for BTC for Market Price
• Select the cryptocurrency you wish to swap from – ETH.
• Enter the amount you wish to swap.
• Select the cryptocurrency you want to swap to – BTC
• Click Buy BTC.

Upon the execution of the Swap order, the ETH and BTC wallets will reflect the Swap order. Users may also view open and closed orders by selecting the ‘View All Swap Orders’ icon at the bottom of the Swap page.

Buy Sell Crypto

Users may buy and sell crypto across the Remitano network via the ‘Buy Sell Crypto’ page.

To Sell Crypto:

• Go to the ‘Buy Sell Crypto’ page.
• Select the crypto you wish to sell from the Change Coin dropdown menu.

For demonstrative purposes, we have chosen to sell ETH.

• Click the ‘Sell Now’ icon.
• Enter the amount you wish to sell.
• Remitano will list ETH holders looking to buy the amount of ETH you plan to sell.
• Review the details of the sale agreement and click Sell.
• Then click the Yes icon if you agree to the P2P Terms of Service.
• Enter your email and payment details and complete the sales order.
• Upon receiving payment from the buyer, click the ‘I Have Received Payment’ icon to transfer the ETH to the buyer.

If there are no buyers advertising to purchase the amount you wish to sell, you can create an advertisement.

• Upon entering the amount of ETH you wish to sell, Remitano will state there are no advertisements found with the amount of 111 ETH.
• Click ‘Create Your Selling Ad’.
• Select Fixed Price or Dynamic Price.
• In the case of a Fixed Price sale, enter the Fixed Price in USD.
• Enter the minimum and maximum amount of ETH you are willing to accept.
• Complete the payment details and set the payment window.
• Review the details and click ‘Create New Advertisement’.

For users purchasing crypto, go to the ‘Buy Sell Crypto’ page.

Select the crypto you wish to purchase from the ‘Change Coin’ dropdown menu and click ‘Buy Now’.

The process is the same as selling crypto. Once you have entered the amount you wish to purchase, Remitano will list the seller advertisements. If there are no advertisements for the amount you plan to purchase, you may create an advertisement to find a seller.

Payment options include bank transfer, credit/debit card, gift card, Skrill, PayPal, and Perfect Money.

Remitano uses Escrow Services to ensure trades proceed safely and securely.

Crypto Lending

Via the Crypto Lending product, users can supply or borrow crypto to maximize returns.

To utilize the Crypto Lending feature, go to the main dropdown menu and select ‘Crypto Lending’.

For demonstrative purposes, we will supply cryptos to enhance earnings.

• Select the ‘I Want to Supply’ option.
• Scroll down the interface and choose the crypto you wish to supply. Note the APYs and LTVs on the right-hand side of the page.
• Enter the amount you wish to supply and complete the transaction.

Crypto Liquidity

Remitano offers Crypto Liquidity to crypto investors and holders searching for a more stable and longer-term income stream. Crypto holders may add liquidity to the Remitano pool while earning passive income.

• To take advantage of the Crypto Liquidity Feature, go to the main dropdown menu and select ‘Liquidity.’
• Users may select from pre-selected pools and amounts to add by scrolling down the main page.
• Alternatively, users may click the + Add liquidity option.
• Select the pool you want to add liquidity to by selecting from the crypto dropdown menu.
• Enter the amount you wish to add.
• Users must set minimum and maximum liquidity prices and slippage tolerance in percentage terms.
• Click ‘Add New’, review the details, and click ‘Confirm’.
• Users may monitor profits via the My Positions page. From here, users may also stop holding coins in the liquidity pool. Click the ‘Remove Liquidity’ icon.

Balances and Transaction History

Remitano displays wallet balances for both fiat and crypto assets, along with an estimated total asset value. Users can also review their trading activity. To do so, navigate to the Wallet dropdown menu and choose from P2P Trade, Swap, or Swing History options.

For Swaps, users can view opening, closed, and followed orders, while Remitano provides open and closed orders for Swing investments.

There is a more detailed breakdown for P2P trading activity.

Users can view their pending, disputed, canceled, and completed trades. Additionally, they can also see the advertisements they’ve created.

Fees and Charges

Remitano has a dedicated fee page to ensure transparency.

Fiat Currency: Deposit and Withdrawal Fees

There are no deposit or withdrawal fees for fiat currency deposits and withdrawals. However, Remitano uses accounts from multiple banks to process withdrawals. Users may incur small bank fees for the processing of money orders.

Crypto Deposit and Withdrawal Fees

There are no deposit fees for Remitano-supported cryptos. However, withdrawal fees vary.

The minimum deposits, minimum withdrawals, deposit fees, and withdrawal fees of the larger crypto market cap are as follows:

Trading Fees

P2P Transaction Fees

Swap Transaction Fees

Transaction fees for swaps vary by pairing. Fees include ‘Order Book Taker’ and ‘Order Book Maker’ fees. In addition, there are ‘AMM Taker’ fees for a selection of pairings.

Fees for Swaps at Market Price range from 0.07% to 0.75%, depending on the currency pairing.

Fees for Swaps at Your Price is 0.25% for all currency pairings.

Remitano Wallets

Upon opening a Remitano account, users can access crypto and fiat wallets. Users may deposit, withdraw, supply, swap (depending on the crypto/fiat currency), and review wallet activity.

Crypto Wallets

Remitano provides crypto wallets for 31 cryptos, including but not limited to ADA, AVAX, AXS, BNB, BTC, DOGE, DOT, EOS, ETH, LINK, LTC, MATIC, SHIB, TRX, XLM, XRP, XTZ, and UNI. Remitano provides users with a total crypto/fiat and dollar-equivalent balance.

Users may deposit, withdraw, and swap in addition to viewing activity histories and wallet details.

• Details: Details include total balance, available balance, and frozen amount. Via the ‘Details’ link, users can also access options to sell-to-cash, swap, and view transaction history.
• History: Users may view deposit and withdrawal histories as well as changes.
• Supply: Users can access the crypto lending product.

Fiat Wallets

Remitano supports Fiat Wallets for the following markets:

• Ghana: GHSR Wallet
• Kenia: KESR Wallet
• Malaysia: MYRR Wallet
• Nigeria: NGNR Wallet
• Tanzania: TZSR Wallet
• Vietnam: VNDR Wallet
• South Africa: ZARR Wallet

All level users can deposit and withdraw fiat. For investors outside the above jurisdictions, you may acquire crypto via the ‘Buy Sell Crypto’ page.

Deposit and Withdrawals

Remitano facilitates the deposit and withdrawal of cryptos (as per the Wallet section). Users in supported jurisdictions may also deposit and withdraw supported fiat currencies from/to local banks.

To deposit/withdraw crypto/fiat currencies, users must complete Level 1 verification.

Crypto Deposits and Withdrawals

Crypto Deposits

To deposit crypto, go to the Wallet page.

• Select the crypto you wish to deposit, for example, BTC, and click ‘Deposit’.
• Ensure that you choose the correct network that matches your withdrawal network to avoid the loss of assets.
• Generate the wallet address.
• Copy and paste the address to your external wallet or scan the QR code.
• Transfer your BTC to your Remitano BTC wallet.

Crypto Withdrawals

To withdraw crypto, go to the Wallet page.

• Select the crypto you wish to withdraw, for example, ETH, and click Withdraw.
• Users can send via the Crypto network, User ID, or Phone number.
• To send to a known crypto address, click the ‘Crypto Network’ option.
• Copy and paste the target wallet address or scan the QR code by clicking the scan icon.
• Select the correct network that matches the target wallet.
• Enter the amount you wish to withdraw.
• Click submit.

Fiat Deposits and Withdrawals

Deposits

To make a deposit, go to the Wallet page and select the fiat wallet you wish to fund.

• Click Deposit, enter the amount you want to deposit, and click Next.
• Select the bank/payment source.
• Log into your bank account and transfer the funds to the bank account shown. (Users must transfer the exact amount and include the precise description in your bank transaction description/remarks).

Withdrawals

To withdraw fiat, select the fiat wallet you wish to debit and click ‘Withdraw’.

• Enter the amount you wish to withdraw.
• If this is the first time, click the ‘Create new account’ icon, enter your bank details, and click Create.
• Then click Confirm to proceed with the withdrawal request.
• Review the withdrawal details and click Withdraw.

Users may check the status of the withdrawal via the withdrawal history section of the Wallet.

Key Features of the Remitano Platform

Trading Features

Users have access to a range of products to buy, sell, trade, supply, and borrow crypto.

Buy Sell Crypto: Users may buy and sell crypto with fiat across the Remitano network using Escrow Services.

Swap: Allows users to swap crypto-to-fiat, crypto-to-crypto, or fiat-to-crypto.

Crypto Lending: Enables users to supply or borrow crypto to maximize earnings.

Crypto Liquidity: Crypto holders can earn attractive APRs by adding liquidity to an existing pool or creating a pool.

Tracking Options

Crypto Lending: Users may view a detailed overview of cash flow and loan health for supplied and borrowed crypto. Additionally, Remitano provides a breakdown of supply assets and borrow assets.

Crypto Liquidity: Via the ‘My Positions’ page, users may view opening and closed positions.

P2P Trade History: Users can view pending, disputed, canceled, and completed trades. Additionally, users can view created advertisements.

Swap History: Remitano provides users with details on opening, closing, and following swap orders.

Wallets: Users can view wallet histories for individual wallets. Details include deposit, withdrawal, and changes.

Earnings Options

Learn & Earn Crypto: Users can expand their knowledge and earn crypto by completing courses via the Learn & Earn Crypto.

NFT5 Marketplace: Via Launchpad, prospective NFT collectors can buy and hold NFTs of projects to receive a recurring income stream.

Referral Program: Users can register and obtain referral links, refer friends, and receive commission.

Communication

Help Center: Users can contact customer support via email at support@remitano.com or visit the Contact Support page to access live chat.

FAQ: Alternatively, there is a comprehensive FAQ section.

Others

Gift Cards: Remitano account holders can trade BTC for over 100 different types of gift cards, including those from Adidas to iTunes.

Privacy and Security

Remitano protection features include:

• Anti-Phishing Code: Helps users distinguish genuine emails from phishing attempts.
• Authenticator authentication: Provides 2-layer authentication.
• Emergency Lock: Enables users to lock accounts in case of a possible hack.
• Escrow Services: Remitano uses Escrow Services to ensure the safe buying and selling of crypto.
• Last account activities: Enables users to review and monitor account activities for any signs of suspicious behavior.
• Notifications: Users can adjust settings and receive notifications by email, mobile app, and SMS.
• KYC: Tiered verification levels.

Customer Support

Users may contact customer support via Live Chat/contact support hyperlinks or email at support@remitano.com.

Customer support is available 24/7.

Social Media

Remitano has a social media presence.

Apple Store 

Facebook

Google Play

LinkedIn

Trust Pilot

Twitter

YouTube

FAQ

How long does it take for BTC/ETH withdrawal to be processed?

Withdrawal requests for your coins are typically processed instantly once you’ve entered your address in the required field and confirmed your request.

What is the coin withdrawal quota?

Remitano is implementing a quota of coin withdrawal as an attempt on AML (anti-money laundering). An increment of withdrawal quota would be given to you daily based on your verification level.

What can I do when depositing to the wrong XRP Destination tag?

If you input an incorrect XRP destination tag, please deposit at least 10 XRP from your source wallet into your Remitano wallet using the exact destination tag to confirm the source wallet.

After completing this step, notify Remitano’s support team. They will then verify the information and assist you in crediting the XRP with the incorrect destination tag.

Conclusion

Remitano skillfully caters to both novice and experienced traders with its versatile, multi-product platform. The platform facilitates effortless deposits of both cryptocurrency and fiat from local banks, effectively bridging the gap between mainstream and digital finance.

Beyond conventional trading, Remitano offers advanced features such as Crypto Lending and Crypto Liquidity, broadening the horizon for investors with multiple revenue streams. The Referral Program adds an additional layer of opportunity for those aiming to diversify their financial portfolios.

Remitano also places a high emphasis on security. The platform incorporates various protection measures, such as Escrow Services, to enhance the integrity and transparency of the trading environment.