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Bitfinex logo

Bitfinex Review 2025

By:
Kate Kuzmina
Reviewed By:
Maria Zatler
Updated: Mar 17, 2025
Overall Rating
3.4
  • Security & Transparency
    3.1
  • Trading Experience
    4.2
  • Deposits & Withdrawals
    2.4
  • Available cryptocurrencies
    2.9
  • Fees
    3.9
  • Customer Service
    2.2
  • How Do We Test And Rate Crypto Exchanges?
    When buying and trading crypto, understanding an exchange's strengths and weaknesses is essential. Our proprietary rating system, developed through extensive research and hands-on evaluation by expert reviewers, ensures a comprehensive assessment. Each exchange undergoes a rigorous review process, with our team investing over 50 hours per review and analyzing more than 200 variables to simplify the exchange selection process for you. The categories we evaluate include security and transparency, trading experience, fees, available cryptocurrencies, deposits and withdrawals, and customer service. This unique rating system ensures that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review and conducting real trading tests, including opening an account and buying crypto, our experts provide in-depth insights to help you make well-informed decisions when choosing the exchange that best suits your trading style.
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    Our Verdict

    🌍 Founded in 2012, Bitfinex is headquartered in Taiwan.

    🪙 Supports 170 cryptocurrencies and 425 trading pairs, a relatively modest selection.

    🔐 Hacked in 2016, but later enhanced security with a multi-layered system and a bug bounty program offering high rewards.

    💳 Direct fiat deposits and withdrawals at low fees, with easy crypto purchases via Simplex and Mercuryo.

    💰 Maker/Taker fees start at 0.1%/0.2%, below the industry average, with discounts for high-volume traders and token holders.

    🧪 Demo account available for risk-free strategy testing, making Bitfinex ideal for expert traders focused on high-volume trading.

    Bitfinex Pros and Cons

    Pros Cons
    • Low trading fees
    • Fiat deposits and withdrawals
    • Paper trading (Demo account)
    • Trading with Futures
    • Fee discounts for native token holders
    • High-quality email customer support
    • User-friendly mobile interface
    • No insurance or Proof of Reserves for customer funds
    • Limited range of conditional orders
    • Less than 200 cryptos
    • Low liquidity for rare assets
    • Interface bugs in the Chrome browser

    Is Bitfinex Right for You?

    When reviewing exchanges, we consider all types of traders, from casual to active. Our clear and thorough approach helps explain trading strategies and their requirements. By analyzing and ranking key factors, we assess how well each exchange suits different traders. Here’s our verdict:

    Bitfinex doesn’t provide traditional derivatives trading, such as fixed-term futures or options, directly on its platform. The “Derivatives” section only offers perpetual swaps with leverage up to 100x.

    For options trading, Bitfinex integrates with Thalex Derivatives, a third-party platform. However, this is not a native feature. Traders seeking traditional derivatives like futures or options may find Binance or OKX more suitable.

    Pros
    • Low transaction fees
    • Perpetual swaps with leverage up to 100x
    • Integration with Thalex Derivatives for options trading
    Cons
    • No insurance fund
    • No leverage, futures and margin trading

    Bitfinex is a perfect match for day traders. The platform offers many different trading tools, such as Market, Stop, and Trailing Stop orders, futures, and securities trading. Its native integration with TradingView makes it possible to perform price analyses without leaving the platform. Trading fees are lower than the market average. Additionally, the system automatically detects address typos, preventing transactions to non-existent wallets.

    However, the platform has limited asset diversity, supporting only around 170 cryptocurrencies. It also lacks Proof of Reserves and an insurance fund for customer assets. As a precaution, it’s advisable to store only a small portion of funds on the platform and keep the majority in cold wallets.

    Pros
    • Fast order execution
    • Low Maker/Taker fees
    • Supports Market, Limit, Stop, Stop Limit, and Trailing Stop orders
    • P2P trading available
    Cons
    • No insurance for customer funds
    • No Proof of Reserves
    • No trading bots available
    • GTC, GTD, Day orders, and Iceberg orders are not supported

    Bitfinex is an acceptable choice for algorithmic traders. The platform offers a comprehensive API library with high-frequency trading strategies that can be backtested using the Honey Framework. The API also provides access to detailed trading data for enhanced analytics, while users can protect their funds with industry-standard security measures. However, the platform doesn’t offer any built-in trading bots or a sandbox environment. 

    Pros
    • 2FA, email encryption, biometric authentication
    • Robust API library
    • High-frequency trading
    • Backtesting environment for trading strategies
    Cons
    • Average liquidity score
    • No built-in trading bots
    • No sandbox environment

    Bitfinex is an acceptable choice for casual traders. Users can secure their assets with industry-standard measures such as 2FA, biometric authentication, email encryption, and withdrawal address whitelisting. The exchange supports direct fiat deposits and withdrawals, and crypto purchases via bank cards are facilitated through its partners. Most cryptocurrencies can be purchased directly with fiat.

    However, the platform lacks Proof of Reserves and does not offer insurance for customer deposits. Bitfinex also does not support order types like Trailing Stop, GTC, GTD, or Day orders. Traders who rely on these tools may find KuCoin or HTX to be better alternatives.

    Pros
    • 2FA, email encryption, biometric authentication, and address book
    • Direct fiat deposits and withdrawals via bank account
    • P2P trading available
    • Lightweight and user-friendly mobile app interface
    Cons
    • No Proof of Reserves
    • No insurance for customer funds
    • Missing advanced order types like Trailing Stop, GTC, GTD, Iceberg, and Day orders
    • No copy or social trading features

    Bitfinex is an acceptable choice for hodlers and position traders. The platform follows the industry’s best practices by offering multi-layered protection for customers’ funds. Long-term investors can earn additional income through staking, with an added opportunity to profit via the referral program. The platform also provides high-quality email-based customer support.

    However, the selection of assets is relatively limited, with only about 170 cryptocurrencies available for trading. While a P2P trading service is offered, the number of ads is notably low.

    Pros
    • Passive income via staking
    • 2FA, email encryption, biometric authentication
    • Referral program
    Cons
    • Low liquidity for rare assets
    • No welcome offers

    Main Features

    HeadquartersTaipei, Taiwan
    Foundation Year2012
    RegulationsN/A
    KYC RequiredKYC is mandatory for trading
    Minimum Fiat Deposit25$
    Native TokenLEO
    Fiat Currency SupportUSD, EUR, GBP, JPY, TRY
    Taker/Maker
    Basic 0.2% / 0.1%
    Discounted 0.13% / 0.1%
    DepositBank Transfer (ACH), Credit/Debit Card, Crypto, P2P, SEPA Transfer, SWIFT Transfer, TPPP (Third-Party Payment Processors), Wire Transfer
    WithdrawalBank Transfer (ACH), Crypto, P2P, TPPP (Third-Party Payment Processors)
    Customer Supported ChannelsChatbot, Email

    Supported Countries and Regions

    Supported Countries

    Bitfinex operates across 170+ countries but doesn’t support the USA due to regulatory challenges. The list of restricted regions includes the following countries:

    The list of restricted countries may change over time. For the relevant information, we recommend checking article 1.1.45 in the Terms of Service on the official website.

    Bitfinex Bonuses and Special Offers

    Bitfinex frequently organizes trading competitions to engage active traders. During my evaluation, the “Happy 12” competition was active, offering a prize pool of $12,000. To qualify, participants needed to achieve a minimum profit of 12% with a trading volume of at least $1,200.

    Join Bitfinex through the FXempire.com link and earn up to 38% in trading fee rewards! Plus, enjoy additional discounts when you hold LEO tokens.

    Bitfinex Background

    Establishment: Bitfinex was founded in 2012 in Hong Kong as a peer-to-peer cryptocurrency trading platform. Now it’s headquartered in Taiwan.

    Leadership: The exchange is led by Jean-Louis van der Velde, who holds an MBA from the National Taiwan Normal University. The other founder, Raphael Nicolle, transitioned to a technical advisory position in 2015 after handing the managerial role to other high-profile investors.

    Security & Transparency

    3.1
    How Did We Test The Exchange’s Security & Transparency?
    Assessing a crypto exchange’s trustworthiness is crucial. To help you decide which exchange to use, we meticulously tested each exchange’s proof of reserves, deposit insurance, and cybersecurity measures, examining how well they protect traders and investors. Additionally, we evaluated the exchange’s stability by studying its history of hacks and the jurisdictions it operates in. Finally, we thoroughly reviewed all of the exchange’s legal documentation and publicly available information about its founders, drawing conclusions about their transparency. Our hands-on approach, including real-world testing and direct evaluation, ensures that even novice traders have the knowledge they need to make informed decisions.
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    Bitfinex has a moderate level of security.

    🔐 2FA, biometric authentication, email encryption, and a bug bounty program offering rewards over $10,000.

    🛡️ Strict 3-level KYC procedures to prevent illicit activities.

    🔍 No formal Proof of Reserves, but wallet addresses are listed on GitHub for transparency.

    ⚠️ The exchange was hacked in 2016.

    Bitfinex Security Overview Details
    Proof of Reserves (PoR) N/A
    Insurance No coverage
    KYC Verification KYC is mandatory
    Security Audits N/A
    Account Security Support for 2FA (Google Authenticator), Withdrawal Asset Whitelist, Email encryption,  and Support for MBA (Fingerprint scanning)

    Verified Trusted Scores

    One key aspect of our reviews is mentioning reputable independent security auditors like Cer.Live and Certik. These platforms rank different exchanges based on their cybersecurity, liquidity, traffic, trading volume, etc.

    Bitfinex’s rankings are above average but not top-tier. The main reason for this is the lack of insurance on both crypto and fiat deposits, as well as the lack of Proof of Reserves. The platform ranks highly on Coingecko, CryptoCompare, and Certik due to its bug bounty program. However, Cer.Live assigns it an average rating due to missing Proof of Reserves.

    Ranking Score 
    Skynet.certik.com A
    Cer.live B
    Coingecko 9
    CryptoCompare A

    Cyber Security Measures

    The desktop app includes email encryption and 2FA via Google Authenticator. Users can also enable login email notifications and IP address change detection. For withdrawal security, IP monitoring and a custom withdrawal confirmation phrase are available. The mobile version has fewer security options, enabling only PIN code setup and biometric authentication.

    General Reliability

    Bitfinex maintains an active bug bounty program that offers rewards between $10 and $10,000, depending on the risk priority.

    Corporate Communication Structure and Transparency

    Bitfinex is fully transparent about its key team members, providing basic information on the company’s information page. The platform is also active on key social platforms like Twitter (X) and LinkedIn.

    Know You Customer (KYC)

    Non-verified users can use the platform in “View only” mode. To access the platform’s full functionality, one must complete the KYC procedure, which has three different levels.

    During my tests, I easily achieved the Basic Plus level. The entire verification process took less than 24 hours.

    KYC Level  Documents  Available features 
    Basic Plus

    Official Photo ID

    Biometric photo (selfie)

    Phone Number

    Residence Address

    Exchange trading

    OTC trading

    Crypto deposits and withdrawals

    Staking rewards

    P2P

    Intermediate 

    All information in the Basic Plus Verification Level

    Second official photo identification

    Proof of Address

    Financial Questionnaire

    KYC Declaration

    Margin and derivatives trading

    Bitfinex borrow

    SEPA deposits and withdrawals

    Participate in Competitions

    Bitfinex Pay

    Full 

    All information in the Intermediate verification level

    Bank Statement.

    Deposits and withdrawals via international bank transfers

    Is Bitfinex Safe to Trade With?

    Bitfinex Securities holds a Digital Asset License in El Salvador. However, the exchange does not have official permissions from major regulatory bodies such as the FCA. It implements a multi-level KYC procedure and offers robust security measures to protect customers’ assets.

    In summary, our findings indicate that Bitfinex offers a moderate level of trust and stability due to the following factors:

    • No Proof of Reserves
    • Active bug bounty program
    • Verifiable team profiles
    • Transparent fee structure
    • Active social networks

    Trading Experience

    4.2
    How Did We Test The Exchange’s Trading Experience?
    We understand that an intuitive and functional interface plays a crucial role in your crypto trading experience. That's why we spent many hours testing the exchange’s web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. By experimenting with different modes — lite and pro — we assessed the range of trading options, API offerings, conditional orders, and other features. We conduct real-life testing: we open an account, pass KYC, deposit funds, execute trades, and withdraw funds. Our opinion, based on a thorough examination of every aspect of these platforms, helps you make an informed choice.
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    The Bitfinex trading platform is feature-rich but I experienced some lags during testing.

    📱 Available on Android, iOS, and desktop, with Pro and Basic versions for mobile users.

    📊 Advanced desktop tools, including Market, Limit, IOC, Stop Limit orders, derivatives trading, staking and TradingView integration.

    🧪 Demo account for strategy testing.

    ⚠️ P2P service is available, but has low user activity.

    🛠️ Interface bugs on Chrome, requiring a switch to Firefox.

    Trading options and additional features Availability
    Conditional orders

    Limit 

    Stop Limit

    Trailing Stop

    IOC (Immediate-or-Cancel)

    Derivatives Trading Yes 
    Lending No
    Borrowing Yes 
    Leverage Trading Yes 
    Staking  Yes 
    Copy/Social Trading No 
    tradingview.com Integration Yes 
    Auto Trading (Bots) No 
    API Access  Yes 
    P2P Trading Yes 
    Demo account Yes 
    Token Launchpad No
    NFT Marketplace No

    Trading Test

    For our trading test, we thoroughly evaluated the Bitfinex platform. Our process included signing up, completing the KYC (Know Your Customer) verification, logging in, depositing funds, and making withdrawals. We also tested the trading functionalities by exploring different trading pairs and conversions and assessed the associated fees for transfers and withdrawals. This comprehensive test allows us to provide an informed and reliable review of the exchange’s usability, features, and actual costs. Here’s our detailed analysis:

    Step 1: Setting Up and Funding Your Account

    To create a Bitfinex account, you need an email address, a username, and your country of residence.

    Creating an account on Bitfinex
    Creating an account on Bitfinex

    After signing up, I accessed my account in “View only” mode. Completing Basic Plus verification by uploading a scan of my ID and providing additional details unlocked most features within 24 hours.

    To fund my account, I generated a deposit address by selecting the deposit currency and network. The address included a QR scanning feature to prevent typos but lacked a “copy” button.

    I used the generated address to transfer my funds from ProBit Global. The transaction was completed in minutes, and Bitfinex deposits were free.

    Generating a deposit address on Bitinex
    Generating a deposit address on Bitinex

    Step 2: Trading

    Bitfinex offers different account types: Exchange, Margin, Funding, and Capital Raise. After generating a deposit address for my Exchange account, I could start trading immediately without additional transfers.

    The trading interface felt complex for a casual trader like me but followed standard industry layouts. After a few activities, navigating the platform became easier. When I traded USDT for BTC, the order was executed instantly. Locating the trading fees was tricky, but I found them under the “Trades” tab in the “Reports” section of the “Wallet” menu. The fee was 0.2%, matching the rates on the dedicated page.

    Bitfinex clearly displays transaction fees for every order
    Bitfinex clearly displays transaction fees for every order

    Step 3: Withdrawal and Review

    During my tests, I withdrew BTC to TrustWallet without any issues. The exchange required 2FA confirmation, and the transaction fee was displayed in a pop-up window with the option to deduct it from the withdrawal amount.

    Bitfinex charged a 0.0004 BTC ($38) withdrawal fee, which is relatively high compared to BitMart’s 0.0001 BTC ($9.50) fee for the same transaction. Because of Bitcoin network congestion, it took around 30 minutes for the funds to arrive in my wallet.

    The withdrawal process at Bitfinex
    The withdrawal process at Bitfinex

    Desktop Version

    Tools for Active Traders Availability
    Order Book Depth Yes
    Advanced Charting Yes
    Technical Indicators 40
    Drawing Tools Yes
    Watchlist Yes 
    MetaTrader 4/5 Support No

    I tested the desktop version of Bitfinex and found it offers a few additional tools not available on the mobile app, though most features are similar. The desktop platform provides advanced trading tools for expert traders, but as a casual trader, I found the interface slightly overwhelming.

    The trading interface follows standard industry layouts, which experienced traders will find easy to navigate. During my tests in Chrome, I encountered interface bugs that required switching to Mozilla Firefox. Despite this, transactions were processed instantly, ensuring a seamless trading experience.

    Google Chrome Browser Bugs on Bitfinex
    Google Chrome Browser Bugs on Bitfinex

    Charts. Bitfinex has a built-in TradingView integration with a convenient search field for finding tools or functions.

    Bitfinex trading Platform
    Bitfinex trading Platform

    Trade navigation. During my test in the Mozilla Firefox browser, I found navigation to be somewhat complicated. For instance, it wasn’t immediately clear how to locate the asset I wanted to trade. Additionally, the abundance of small details on the interface felt distracting and created unnecessary challenges. However, after completing a few trades and becoming more familiar with the platform, the process became much smoother.

    Placing an order at Bitfinex
    Placing an order at Bitfinex

    Withdrawal and Wallet Protection. During my tests, withdrawing BTC to TrustWallet was straightforward. The platform offered a QR scanning feature and the option to select a destination from the address book. Users could choose to pay the fee separately or deduct it from the withdrawal amount. To ensure accuracy, the exchange flagged any typos in the wallet address, preventing the withdrawal until corrected.

    Bitfinex offers robust wallet protection measures
    Bitfinex offers robust wallet protection measures

    Coin Search. The Bitfinex Trading Platform makes it easy to find assets using a dedicated coin search field. Unlike Crypto.com, BitMart, and other platforms I’ve tested, Bitfinex also highlights the last traded price for an asset across all available pairs.

    Coin Search at Bitfinex
    Coin Search at Bitfinex

    Conditional Orders. Bitfinex supports Market, Limit, IOC, and Stop Limit orders. It may not be suitable for traders using other order types like Take Profit or wishing to exchange large amounts via Iceberg orders.

    The Order Book. Bitfinex provides a standard order book that displays all open buy and sell orders, including the asset amount, price, and the number of orders at the same value. It also features a book-depth visualization in the background, with a zoom function for detailed analysis.

    The Order Book at Bitfinex
    The Order Book at Bitfinex

    Staking Services. Investors can earn passive income on their idle assets through Bitfinex’s staking service, which supports 8 assets: TRON, EOS, Tezos, Solana, Polygon, Cardano, Polkadot, and Ethereum. Rewards vary by asset, ranging from 1.5% to 6.5% annually, and users simply need to hold their assets in the platform’s wallets to participate.

    Staking on Bitfinex
    Staking on Bitfinex

    My Key Takeaways After Testing Bitfinex

    Bitfinex offers a wide range of trading tools tailored for expert traders, though, in my opinion, the variety may feel overwhelming for beginners and casual users. However, the standard layout made navigation easier after a few interactions. The staking tool is ideal for long-term investors looking to earn passive income, while the robust API library provides valuable trading data for those utilizing advanced algorithms.

    Bitfinex Mobile App

    The Bitfinex mobile app is available for both Android and iOS. It comes with fewer tools but offers a more user-friendly interface, making it suitable for beginners. Users can enable Lite mode in the settings, but I didn’t notice any significant differences between the two versions.

    Bitfinex Mobile App interface in the Advanced mode
    Bitfinex Mobile App interface in the Advanced mode

    Bitfinex Mobile features two modes: Lite and Advanced. Lite mode simplifies trading for beginners with an easy-to-use interface and a basic staking tool for passive income. Advanced mode is tailored for experienced traders, offering access to advanced order types and margin trading.

    The Advanced version of Bitfinex Mobile (on the right) is better suited for expert traders
    The Advanced version of Bitfinex Mobile (on the right) is better suited for expert traders

    The Bitfinex mobile app features industry-standard security measures. Users can protect their assets via 2FA (Google Authenticator), a PIN code, and biometric authentication. A PIN request timeout can also be set up.

    The app doesn’t offer a QR-scanning feature for withdrawals. However, it prevents users from sending funds to a non-existent wallet and is equipped with an address book.

    An address book in Bitfinex Mobile
    An address book in Bitfinex Mobile

    Key features and tools on Bitfinex Mobile include:

    • Coin Search: Finding the assets you wish to trade is easy, thanks to the standard search field.
    • Trading features: Bitfinex Mobile offers the same order types as the desktop version. These include Market, Limit, Stop Limit, Trailing Stop, and IOC.
    Order types on Bitfinex Mobile
    Order types on Bitfinex Mobile
    • Watchlist management: Bitfinex provides a standard star icon to add and remove favorite assets from the watchlist.
    • Alerts: Bitfinex Mobile facilitates the price monitoring process for favorite assets with the help of price alerts.
    Price alerts on Bitfinex Mobile
    Price alerts on Bitfinex Mobile
    • Fast Pay: The mobile version offers a convenient method of sending assets and generating invoices
    Bitfinex offers a convenient tool for crypto payments
    Bitfinex offers a convenient tool for crypto payments
    • Portfolio management: The mobile app conveniently displays all available assets, together with their equivalent in USD, on the ‘Wallets’ page.
    Bitfinex Mobile displays the overall balance in USD on top
    Bitfinex Mobile displays the overall balance in USD on top

    My Key Takeaways After Testing Bitfinex on Bitfinex Mobile

    The functionality of Bitfinex Mobile is mostly identical to the desktop version. However, its interface is neater, which makes the app more beginner-friendly. During my tests, I particularly appreciated the convenience of the trading interface and the clear portfolio structure.

    In my opinion, the Lite mode is a helpful addition that simplifies the trading process for crypto-newbies. However, I didn’t find it significantly different from the Pro version, which left me questioning its purpose.

    Fees

    3.9
    How Did We Test The Exchange’s Fees?
    Understanding an exchange’s fees can be challenging. To simplify this for you, we carefully examined all the exchange's fee-related documentation and presented it in a clear, easy-to-understand format. Additionally, we conducted hands-on tests for depositing and withdrawing both fiat and crypto to understand all trading, non-trading, and hidden fees. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
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    Bitfinex offers lower-than-average fees, making it a good choice for active traders.

    💰 Maker/Taker spot trading fees start at 0.1%/0.2%.

    📉 Derivatives trading fees start at 0.02% for both makers and takers.

    🏦 Fiat deposits via bank transfer start at $60 per transaction, but the minimum deposit is $10,000.

    💳 Smaller fiat deposits are available through OpenPayd, with a flat fee of €5/£5 per wire.

    Spot Maker/Taker Fees

    In our review of spot fees, we examine spot fees across three distinct tiers, focusing on the fees for different trading volumes. We focus on the essentials and potential savings through native tokens and various discount schemes. Our unique methodology provides a clear view of fee structures and how they benefit traders of all levels.

    The first tier typically represents casual traders, as they don’t usually trade more than $10,000 per month, while the higher tiers often relate to more advanced traders. Using this method, we’re categorizing users not only by their trading style but also by the amount of money they spend on the exchange.

    Additionally, we also compare these fees with industry standards to give a thorough perspective on each exchange’s affordability.

    Pricing tier Maker/Taker Fee  Maker/Taker (Discounted)  Industry Average
    Up to $10K 0.1%/0.2% 0.1%/0.2% 0.41% / 0.51%
    Up to $100K 0.1%/0.2% 0.1%/0.2% 0.33% / 0.37%
    Up to $500K 0.08%/0.2% 0.1%/0.13% 0.25% / 0.29%

    The fees charged by Bitfinex are considerably lower than the industry average.

    Deposit fees

    Deposit method Fee Min-Max deposit
    Crypto 0-10% 0
    Bank transfer 0.1% $10,000
    Bank transfer (OpenPayd) 5 EUR/GBP 0
    Mercuryo 4.2-8.4% $25 – $15,000
    Simplex 2.2 – 5.8% $55 – $18,000

    Bitfinex enables fiat deposits via bank transfer and through fiat processing partners like Simplex and Mercuryo. However, these options are available only to users with the verification status “Intermediate” or higher.

    Withdrawal fees

    Crypto withdrawal fees on Bitfinex vary by coin. Fiat withdrawals via bank transfer incur a 0.1% fee, with the minimum withdrawal amount of $10,000. Supported fiat currencies include:

    • USD
    • EUR
    • GBP
    • JPY

    For smaller withdrawals in other currencies, users can use OpenPayd, which Bitfinex has integrated into its payment system.

    Payment Method Fee for Withdrawing $10K
    ACH 0.1%
    Wire Transfer 0.1%
    Credit/Debit Card N/A
    PayPal/E-wallet  N/A
    Crypto  Varies by asset

    Derivative trading fees on Bitfinex

    Bitfinex uses the same Maker-Taker fee method for derivatives trading. However, the fees are considerably lower, reflecting the higher risks associated with these products. Makers pay 0.02% per transaction, while the Taker fee is 0.065%. Discounts are available to high-level users and to holders of LEO, the platform’s native token.

    Please note that fees and available methods may vary by country.

    Derivative trading fees on Bitfinex
    Derivative trading fees on Bitfinex

    Fee Discounts

    It is possible to lower trading fees on Bitfinex in the following ways:

    • High trading volume. Active traders can receive fee discounts upon reaching specific trading volumes in the past 30 days. The level of discount depends on the traded amount.
    • Bitfinex native tokens. Holders of the LEO token can get up to a 25% fee reduction. The exact size of the discount can be estimated via the Fees Calculator on the Fees page.
    • Developers’ reward. Developers building trading tools with the help of the Bitfinex API can receive a 5% rebate on fees paid via API.
    Unus Sed Leo fee discounts on Bitfinex
    Unus Sed Leo fee discounts on Bitfinex

    Are Bitfinex Fees Competitive?

    While trading on Bitfinex, I verified that the actual fees charged matched those listed on the platform. This demonstrates that the platform is transparent about its fee structure and does not have any hidden charges.

    Bitfinex’s trading fees are significantly lower than the industry average, and volume discounts may attract active traders. However, fiat withdrawal and deposit fees are high, making the platform less suitable for casual traders.

    Please note that fees may vary, and it’s advisable to check Bitfinex’s official website for the latest information.

    Available Cryptocurrencies

    2.9
    How Did We Test The Exchange’s Available Cryptocurrencies?
    For this section, we examined the exchange’s market offerings, assessing the variety of coins and trading pairs available. Using our proprietary database, we compared these results with those of other exchanges. We also evaluated the availability of launchpads and third-party liquidity scores, a highly trusted metric in the crypto world. This comprehensive analysis helps you determine if the exchange offers the specific crypto assets you're looking for.
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    Bitfinex offers a modest selection of assets for an exchange established in 2012.

    🪙 Supports 170+ coins and 425 trading pairs.

    🌟 Includes popular assets like SOL, XRP, and LTC.

    🐶 Features memecoins such as DOGE, PEPE, and SHIB.

    🔍 Offers niche assets like FIL and IOTA.

    🚀 No traditional launchpad, but new listings are announced on the platform’s Announcements page.

    Supported Coins

    Cryptocurrencies available on Bitfinex
    Cryptocurrencies available on Bitfinex

    Most cryptocurrencies can be traded directly against USD. Other fiat currencies are traded against 2-4 cryptos, usually BTC and ETH. For users who want to secure profits without cashing out crypto, Bitfinex offers a variety of stablecoins like USDT, TUSD, PAX, CELO, etc.

    Stablecoins on Bitfinex
    Stablecoins on Bitfinex

    While the trading fee schedule on Bitfinex suits the needs of high-volume traders, the platform offers a limited number of trading pairs with relatively low liquidity. I discovered that only about a dozen assets had a daily trading volume exceeding $1 million, while over 30 assets were traded with volumes below $1,000. On the bright side, Bitfinex addresses liquidity issues by regularly delisting low-activity coins

    The trading volume is low for many assets on Bitfinex
    The trading volume is low for many assets on Bitfinex

    Deposits & Withdrawals

    2.4
    How Did We Test The Exchange’s Deposits & Withdrawals?
    The deposit or withdrawal process can be tricky, with potential hidden fees, longer-than-expected processing times, and limited options in certain countries. To assess an exchange’s offerings, we examined its deposit and withdrawal options, conditions, and fiat currency support. We also conducted real-time testing to evaluate the available options in specific areas and determine the actual fees. Using our proprietary database, we compared these results with those of other exchanges, ensuring a comprehensive, firsthand assessment.
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    Bitfinex supports a limited selection of fiat currencies and may not be ideal for users in certain regions.

    💵 Supports five fiat currencies: USD, EUR, GBP, JPY, and TRY.

    🏦 Deposits available via bank transfers, SEPA, and third-party services like Simplex and Mercuryo.

    ⚠️ Fiat withdrawals are less convenient: Bank wire withdrawals require a $10,000 minimum, while OpenPayd charges a €5 fee per transaction.

    🔄 Crypto deposits are generally free.

    🌍 Less convenient for users in Canada, Australia, or Singapore, where local currency support is lacking.

    Bitfinex Deposit Options

    Bitfinex enables direct fiat deposits via bank transfer. However, the minimum deposit size is $10,000, and the minimum fee is 0.1% or $60, making this option suitable only for large-volume traders.

    Users wishing to deposit smaller amounts can use OpenPayd, which supports only GBP and EUR and charges a minimum fee of €5/£5.

    Available Payment Methods Accepted Fiats Minimum deposit Fee
    Bank Transfer (ACH) USD, EUR, GBP, JPY, TRY $10,000 Starts at 0.1% or $60
    Wire Transfer USD, EUR, GBP, JPY, TRY $10,000 Starts at 0.1% or $60
    SEPA Transfer USD, EUR, GBP, JPY, TRY $10,000 Starts at 0.1% or $60
    OpenPayd GBP, EUR 0 Starts at 5 EUR/GBP

    Third-Party Payment

    Available Payment method Cryptos available for purchase Accepted fiats Min-max deposit Min-max fee
    Mercuryo Bitcoin, USDt (ETH), USDt (Tron), Ethereum, TRON, Algorand, Basic Attention Token USD, EUR, GBP, JPY, TRY $25-15,000 5-15%
    Simplex Bitcoin, USDt (ETH), USDt (Tron), Ethereum, TRON, Algorand, Basic Attention Token USD, EUR, GBP, JPY, TRY $55-18,000 6-23%

    Similar to Changelly and BitMart, Bitfinex supports integration with Simplex and Mercuryo, which enable deposits from a bank card. However, the number of cryptocurrencies available for purchase is limited, as is the range of fiat currencies. The fees charged by these services are quite high. During my tests, I discovered that Bitfinex displays incorrect fees in its interface. It was only possible to estimate the correct fee by proceeding to the payment provider’s website.

    Bitfinex displays a flat 38% fee for any sum purchased via Mercuryo
    Bitfinex displays a flat 38% fee for any sum purchased via Mercuryo

    Peer-to-Peer service (P2P)

    Bitfinex offers a P2P trading service that connects local buyers and sellers. The list of payment options is much broader, as users can buy crypto via bank transfers, online wallets like AdvCash and Blink, bank cards, cash, and even Western Union.

    The platform also supports 19 fiat currencies, including Boliviano, Colombian Peso, and Mexican Peso. However, during my tests, I discovered quite a few ads selling crypto for USD or EUR.

    P2P trading service on Bitfinex
    P2P trading service on Bitfinex

    Bitfinex Withdrawal Methods

    Fiat withdrawal method Fees Minimum withdrawal sum
    Bank Transfer  Start at 0.1% or $60 $10,000
    OpenPayd €5/£5 per transaction €25
    Crypto Vary by asset 0

    The withdrawal process at Bitfinex is simple. The “Withdraw” button is in the drop-down menu of the Wallet tab, which is accessible on multiple pages throughout the trading interface.

    It is possible to withdraw crypto to an external wallet. The platform also distinguishes between withdrawal options for Tether tokens like USDT and EUR and for BTC via the Lightning network.

    During my tests, I exchanged all my funds for USDT and withdrew them to a wallet on BitMart via the Polygon network. The transaction was free of charge. Bitfinex only charges withdrawal fees for USDT on Ethereum (ERC20); withdrawals are free on all other supported networks.

    The withdrawal process on Bitfinex
    The withdrawal process on Bitfinex

    Bitfinex enables direct fiat withdrawals via Bank transfers. However, this option may only be suitable for large-volume traders, as the minimum withdrawal amount equals $10,000.

    Users wishing to withdraw smaller sums to their bank accounts can do it via OpenPayd. While offering more convenient withdrawal options, this method has strict geographical limitations and may not be suitable for residents of certain countries, including the UK, the US, and the Philippines. Bitfinex imposes no maximum withdrawal limits for fiat transfers, but minimum amounts vary depending on the method.

    For international bank transfers, the minimum withdrawal is 10,000 USD/EUR/GBP or 1,000,000 JPY. With OpenPayd, the minimum withdrawal is €25/£25. For cryptocurrency withdrawals, the platform requires a minimum equivalent of $5 to avoid processing dust amounts.

    Method Availability  Minimum withdrawal  Maximum withdrawal 
    Bank Transfer  Yes 10,000 USD/EUR/GBP and 1,000,000 JPY No limit
    OpenPayd  Yes €25/£25 No limit
    Crypto Yes $5 equivalent  No limit

    Customer Service

    2.2
    How Did We Test The Exchange’s Customer Service?
    Crypto traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We tested the exchange’s customer support through all available channels, including chatbot, phone, email, and live chat with an agent. Our evaluation focused on the accessibility of live agents, response speed, and the helpfulness and professionalism of their responses. This way, we provide comprehensive insights into whether an exchange can deliver full support when you need it most.
    Chart

    Bitfinex provides 24/7 support, but relies on bots and email, making it less competitive than other exchanges.

    📧 Support available via email and live chat in five languages.

    🏆 English is recommended for clearer and more detailed responses.

    ⏳ Email replies typically arrive within 24 hours.

    📚 Help Center features 100+ articles on trading and platform usage.

    Live Chat Phone Email Languages
    24/7 N/A

    Available

    support@bitfinex.com 

    English, Portuguese, Russian, Turkish, Vietnamese, and Chinese

    Bitfinex Customer Support Test

    To evaluate the quality of customer services for diverse user needs, we created a unique trading test. We personally contact support using all available methods and present hypothetical problems that users might face. Our evaluation concentrates on how quickly they respond, the quality of the help provided, and whether we can talk to a real person rather than a bot. This method effectively measures the capability of customer support to assist both active traders and casual investors.

    During my tests, I tried using the Live Chat for help. Then I asked a question in Russian, and the bot oddly responded in Turkish. But when I switched to English, I got much better answers.

    The Chat Bot on Bitfinex
    The Chat Bot on Bitfinex

    I also submitted a support request using the Help Center. While testing the platform in Chrome, I encountered several interface bugs and asked for a solution. The support team responded within 13 hours, suggesting I log off, clear cookies, or try a different browser. Switching browsers was the only fix that worked.

    Customer support at Bitfinex
    Customer support at Bitfinex

    Additionally, I submitted a ticket inquiring about the platform’s general security measures and whether customer assets were insured. The agent provided a detailed response to the first question but avoided addressing the second.

    Although Bitfinex doesn’t offer real-time support with a live agent, the email support was efficient and far better than my experience with KuCoin.

    The support agent provided a detailed response via email
    The support agent provided a detailed response via email

    FAQ

    Bitfinex is a global exchange trusted by millions. It has achieved SOC 2 Type 2 Compliance for its adherence to the highest security standards.
    No, U.S. citizens are prohibited from using Bitfinex due to regulatory restrictions
    Yes, Bitfinex experienced a major hack in 2016, losing around $72 million worth of Bitcoin. Since then, the exchange has implemented robust safety measures to improve security.
    Bitfinex has three KYC levels, each granting access to different platform features. Non-verified users can only access “View Only” mode.
    Yes, the platform offers margin and derivatives trading to users with Intermediate or Full verification levels. Leverage goes up to 100x for perpetual swaps.
    Our analysis reveals that Bitfinex provides strong security measures, including 2FA, biometric authentication, and email encryption.
    Bitfinex is not regulated by major financial bodies like the FCA. However, it adheres to strict KYC/AML policies and has licenses in Kazakhstan and El Salvador for specific operations.
    Bitfinex doesn’t provide welcome bonuses but runs regular trading competitions and an affiliate program that offers up to 38% of referees’ trading fees.

    About the Author

    Kate Kuzmina began her journey in the blockchain industry during the first major bull run in 2017. Since then, she has focused on researching and occasionally investing in various crypto projects. With deep knowledge in this area, Kate is adept at professionally assessing different cryptocurrency exchanges and providing specific insights.

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