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BitMart Review 2025

By:
Kate Kuzmina
Reviewed By:
Maria Zatler
Updated: Mar 2, 2025
Overall Rating
3.7
  • Security & Transparency
    2.0
  • Trading Experience
    3.7
  • Deposits & Withdrawals
    4.5
  • Available cryptocurrencies
    4.7
  • Fees
    4.1
  • Customer Service
    3.5
  • How Do We Test And Rate Crypto Exchanges?
    When buying and trading crypto, understanding an exchange's strengths and weaknesses is essential. Our proprietary rating system, developed through extensive research and hands-on evaluation by expert reviewers, ensures a comprehensive assessment. Each exchange undergoes a rigorous review process, with our team investing over 50 hours per review and analyzing more than 200 variables to simplify the exchange selection process for you. The categories we evaluate include security and transparency, trading experience, fees, available cryptocurrencies, deposits and withdrawals, and customer service. This unique rating system ensures that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review and conducting real trading tests, including opening an account and buying crypto, our experts provide in-depth insights to help you make well-informed decisions when choosing the exchange that best suits your trading style.
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    Our Verdict

    Founded in 2017, BitMart is a global cryptocurrency exchange registered in the Cayman Islands, with regional offices in the US, China, and South Korea. It offers access to 1,500+ cryptos, making it ideal for experienced traders.

    BitMart charges a flat Maker/Taker fee of 0.1, which is significantly lower than the industry average. However, fiat deposit and withdrawal fees are quite high, as Bitmart relies on third-party payment methods.

    Following a security breach in 2021, BitMart strengthened its desktop security features, although its mobile app remains less secure. For optimal security, we recommend trading on a desktop.

    BitMart Pros and Cons

    Pros Cons
    • 0.1%/0.1% Maker/Taker Fee
    • Margin and Futures Trading
    • Savings, Staking, and Dual Investment for passive income
    • A user-friendly interface on both desktop and mobile
    • P2P trading
    • High-quality customer service on desktop
    • BitMart was hacked in 2021
    • Low liquidity for some rate assets
    • Futures trading has geo limitations

    Is BitMart Right for You?

    Traders have different needs: some prefer simple apps for quick trades, while others seek advanced tools like leverage or social trading. We classify traders into seven main groups and assess how well exchanges meet their needs. Here’s our verdict:

    BitMart is a perfect match for copy and social trading, though it doesn’t support bot integration.  With the copy-trading feature, you can easily apply the strategies of successful traders with just a few clicks. The mobile app also offers various social trading features, giving valuable insights into the current market conditions.

    Pros
    • Hot, Gainers, New, and other types of coins to watch in the mobile app
    • Copy Trading
    • P2P Trading
    • Low trading fees
    Cons
    • No trading bots
    • No Proof of Reserves & insurance of customers’ funds
    • No compensation for copy trading losses

    BitMart is a perfect match for leverage and derivative traders. The platform offers up to 100x leverage, which is much higher than the market average. Margin Trading is available with up to 5x leverage. There is also a wide variety of assets traded against stablecoins and other cryptos. The fees for trading both margin and futures are negligible. 

    Pros
    • Futures with up to 100x leverage
    • Margin Trading with up to 5x leverage
    • Low trading fees
    Cons
    • No Proof of Reserves & insurance of customers’ funds

    BitMart is an acceptable choice for casual traders like myself. It offers a quick and easy solution for buying and selling crypto for cash. Its P2P trading service enables transactions with peers in your region, while the intuitive interface simplifies navigation on both desktop and mobile apps.

    However, despite the wide range of assets, my choices were limited due to my geographical location, and in my opinion, the mobile app’s lack of security features poses risks.

    Pros
    • A light and user-friendly interface
    • Efficient customer service in the Live Chat
    • P2P Trading
    • A wide choice of fiat payment gateways
    • Almost 2000 crypto pairs and 1500 coins
    Cons
    • No Proof of Reserves & insurance of customers’ funds
    • Hidden fees for fiat transactions
    • Geographical limitations

    BitMart is an acceptable choice for day traders, thanks to the TradingView integration and low fees for exchanging crypto. 90+ indicators help traders perform analysis without leaving the mobile app or desktop platform.

    However, the app lacks some order types like Trailing Stop, Day Order, or Good Till Canceled. Therefore, it may not be suitable for traders who pursue corresponding strategies.

    Pros
    • Low trading fees
    • Fast order execution
    • TradingView intergations
    • 90+ technical indicators
    Cons
    • A complex interface of the desktop app
    • A limited number of order types
    • No Proof of Reserves & insurance of customers’ funds

    BitMart is an acceptable choice for hodlers and position traders. It offers over 1,500 cryptos, helping investors find rare coins and diversify their portfolios. The exchange regularly launches promo campaigns and offers affiliate rewards to crypto influencers. It also enables passive income through a range of crypto-earning tools. 

    However, it doesn’t feature any welcome offers, and due to geographical limitations, not all coins may be available. It also experienced a security breach in 2021, which makes long-term assets storing dangerous. 

    Pros
    • 1,500+ available coins
    • Passive income via staking
    • Affiliate program for crypto influencers
    Cons
    • No welcome offers
    • Limited choice of assets for some regions
    • No Proof of Reserves & insurance of customers’ funds
    • BitMart was hacked in 2021

    Main Features

    HeadquartersGrand Cayman, Cayman Islands
    Foundation Year2017
    RegulationsN/A
    KYC RequiredYes
    Minimum Fiat Deposit$5
    Native TokenBMX
    Fiat Currency SupportN/A
    Taker/Maker
    Basic 0.1% / 0.1%
    Discounted 0.06% / 0.06%
    DepositBank Transfer (ACH), Credit/Debit Card, Crypto, P2P, SEPA Transfer, SWIFT Transfer, Wire Transfer
    WithdrawalBank Transfer (ACH), Credit/Debit Card, Crypto, P2P, SEPA Transfer, SWIFT Transfer, Wire Transfer
    Customer Supported ChannelsChatbot, Email, Live Chat

    Supported Countries and Regions

    Supported Countries

    BitMart is a global crypto exchange that allows fiat deposits through third-party providers like Simplex and MoonPay, available in over 180 countries. This approach distinguishes BitMart from competitors who often face regulatory issues with in-house fiat solutions.

    However, BitMart’s payment partners have their own regional restrictions. For example, Simplex does not operate in Malta, Turkey, and the Philippines.

    Additionally, BitMart restricts futures trading in several regions including the United States, Hong Kong SAR of China, the Balkans, Belarus, Burma, Côte d’Ivoire (Ivory Coast), Crimea, Cuba, the Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, South Sudan, Syria, and Zimbabwe.

    BitMart Bonuses and Special Offers

    The platform regularly runs different promo campaigns that can be found in its Events Center.

    BitMart Mobile has a Rewards Hub where I qualified for some rewards after completing trading activities. However, I couldn’t claim them. When I tried, a pop-up notified me that the rewards were unavailable to U.S. residents (which I’m not) and instructed me to confirm my eligibility by contacting the support team. But when I clicked the button to send the request, nothing happened.

    Claiming rewards in BitMart Mobile
    Claiming rewards in BitMart Mobile

    Join BitMart using our affiliate link and expect to earn 50%-100% commission on spot and futures.

    BitMart Background

    Establishment: BitMart was established in 2017 and is headquartered in the Cayman Islands, a popular place for many crypto exchanges. The company also has offices in China, South Korea, and the US.

    Leadership: The company is led by Sheldon Xia, a Founding Partner at the WEB3 investment fund Cipholio Ventures and an active board member at PSE Trading. Xia holds an MBA from the University of Chicago Booth School of Business.

    Security & Transparency

    2.0
    How Did We Test The Exchange’s Security & Transparency?
    Assessing a crypto exchange’s trustworthiness is crucial. To help you decide which exchange to use, we meticulously tested each exchange’s proof of reserves, deposit insurance, and cybersecurity measures, examining how well they protect traders and investors. Additionally, we evaluated the exchange’s stability by studying its history of hacks and the jurisdictions it operates in. Finally, we thoroughly reviewed all of the exchange’s legal documentation and publicly available information about its founders, drawing conclusions about their transparency. Our hands-on approach, including real-world testing and direct evaluation, ensures that even novice traders have the knowledge they need to make informed decisions.
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    BitMart’s security has faced challenges. It follows standard security measures but experienced a significant hack in 2021, losing almost $200 million. Although BitMart pledged to reimburse affected users, there’s no public confirmation that this was fully executed.

    Moreover, BitMart lacks Proof of Reserves and doesn’t insure crypto deposits. Its mobile app is missing advanced security features such as biometric authentication and passcodes. Additionally, while details about the company’s founders are not listed on the official website, they are accessible on LinkedIn.

    BitMart Security Overview Details
    Proof of Reserves (PoR) No 
    Insurance No coverage
    KYC Verification KYC is mandatory
    Security Audits No
    Account Security Support for 2FA (Google Authenticator)

    Verified Trusted Scores

    In our reviews, we refer to respected independent security auditors such as CertiK, Cer.live, and CoinGecko, which rank cryptocurrency exchanges based on factors like traffic, liquidity, cybersecurity, trading volume, and more.

    BitMart’s rankings are above average but not top-tier, primarily because of its history of security incidents. Despite a hack in 2021, the platform still falls short in terms of asset security. It ranks highly on Cer.live due to its bug bounty program but has an average score on other platforms.

    Ranking Score 
    Coinmarketcap 6.5
    Skynet.certik.com BBB
    Cer.live A
    Coingecko 8
    CryptoCompare B

    Account Security

    Cyber Security Measures. The desktop app offers three types of 2FA: mobile, email, and Google Authenticator. It is also possible to set up an anti-phishing code and a login password.

    The mobile version has far fewer methods of protection. During my tests, I was only prompted to enter my password once during the first login. In the app, I couldn’t find biometric authentication or any other methods for protecting my assets.

    General Reliability. BitMart has an active bounty program with a minimum reward of 2,000 BMX (~$700). The maximum reward is not specified. Note, that the industry standard reward equals $5,000.

    Corporate Communication Structure and Transparency. BitMart doesn’t disclose any information about its key team members on the official website. However, I was able to find them easily on LinkedIn. The exchange maintains high activity on popular social platforms, including Telegram, Twitter (X), and LinkedIn.

    Know You Customer (KYC)

    Verification on BitMart has two levels, each requiring different data. The second level includes all the features of the first and unlocks additional capabilities.

    KYC Level  Documents  Available features 
    Level 1  Personal information (your name, date of birth, country of residence)
    • Deposit
    • Buy and sell crypto
    • Withdraw 0.5 BTC daily
    • Spot Trading
    • Futures trading
    • NFT Market
    Level 2  A government ID, facial verification
    • Daily withdrawal limit up to 100 BTC
    • Margin trading
    • Earning
    • Launchpad
    • Voting list

    During my tests, I easily reached the second level and gained access to full functionality. The entire process took less than 24 hours.

    Institutional-level customers have to pass a separate type of verification that requires submitting a different set of documents.

    Is BitMart Safe to Trade With?

    BitMart falls short in terms of security, having experienced a recent hack and lacking Proof of Reserves to back customer assets.

    On the positive side, BitMart is active on social media and runs an ongoing bug bounty program. For traders who store their assets in external wallets, the platform still offers several appealing features.

    Trading Experience

    3.7
    How Did We Test The Exchange’s Trading Experience?
    We understand that an intuitive and functional interface plays a crucial role in your crypto trading experience. That's why we spent many hours testing the exchange’s web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. By experimenting with different modes — lite and pro — we assessed the range of trading options, API offerings, conditional orders, and other features. We conduct real-life testing: we open an account, pass KYC, deposit funds, execute trades, and withdraw funds. Our opinion, based on a thorough examination of every aspect of these platforms, helps you make an informed choice.
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    BitMart Trading Platform is available in both desktop and mobile versions. The platform does not differentiate between Basic and Pro versions, but the mobile app is better suited for beginners due to its lighter interface. The desktop interface is slightly cluttered, making it a better fit for experienced traders.

    During my tests in the Chrome browser, I found BitMart’s performance and transaction speed to be excellent. However, the overall complexity of the interface made the navigation process difficult.

    Trading options and additional features Availability
    Conditional orders
    • Stop Loss *
    • Stop Limit *
    • Limit Order
    • Market order**
    • Trigger**
    • Post Only**
    • IOC**

    * – only for users with a Master Trader status

    ** – available only in the app 

    Derivatives Trading Yes 
    Lending & Borrowing No 
    Leverage Trading Yes 
    Staking  Yes 
    Copy/Social Trading Yes
    tradingview.com Integration Yes 
    Auto Trading (Bots) No 
    API Access  Yes
    P2P Trading Yes
    Demo account No 
    Token Launchpad Yes
    NFT Marketplace Yes

    On BitMart, users can find a wide variety of crypto-earning tools for making passive income. The list of available options includes:

    • Savings: BitMart offers flexible and fixed crypto savings with APY exceeding 100% for some assets.
    • Staking: The rewards for staking on BitMart are relatively modest, typically ranging between 1% and 5%.
    • Dual Investment: Users can take advantage of price fluctuations and earn by staking dual assets.
    • ETH 2.0: On BitMart, it’s possible to earn ETH through traditional staking as well as via Dual Investment and Savings.

    In addition, BitMart offers a VIP Wealth Management option for high-net-worth individuals. The APY is lower compared to Savings. However, this product offers increased fund security and a VIP optimal annualized rate of return.

    BitMart NFT Marketplace

    BitMart runs its own NFT Marketplace, featuring native collections like Vote-To-Earn NFTs and Registration Mystery Boxes, as well as external collections like Smart Club and Crypto Chameleons.

    When I asked support about listing an item, I was informed that only NFTs purchased on the platform can be listed. This limitation significantly reduces NFT liquidity.

    BitMart NFT Marketplace
    BitMart NFT Marketplace

    NFT Marketplace API services

    BitMart offers robust API documentation with guidelines providing out-of-the-box Spot and Futures market data, USD-M Futures, WebSocket, and more. However, there is no sandbox for testing.

    BitMart features a VIP program for API users that offers various perks, such as exclusive fee rates, promotions, and additional bonuses. Participants in this program can also receive 24/7 technical support via a dedicated Telegram group and access to a personal account manager. To apply for this program, one must perform some trades via the API key and complete a Google form.

    API VIP Membership
    API VIP Membership

    Trading Test

    For our trading test, we thoroughly evaluated the Bitmart platform. Our process included signing up, completing the KYC (Know Your Customer) verification, logging in, depositing funds, and making withdrawals. We also tested the trading functionalities by exploring different trading pairs and conversions and assessed the associated fees for transfers and withdrawals. This comprehensive test allows us to provide an informed and reliable review of the exchange’s usability, features, and actual costs. Here’s our detailed analysis:

    Step 1: Setting Up and Funding Your Account

    On BitMart, you can create an account using either an email address or a phone number. There’s no option to sign up with Google or Telegram accounts.

    Creating an account on BitMart
    Creating an account on BitMart

    After signing up, I gained access to my account, but with limited functionality. I quickly reached Level 2 verification using my laptop camera, which enabled me to deposit funds and start trading.

    Fiat deposits were not available, with crypto being the only option. Since I had USDT on the TRC20 network from another platform, I chose that for my deposit. BitMart generated a deposit address and provided a QR code to avoid errors. After completing the transaction, the assets appeared in my account within a few minutes.

    BitMart generates a deposit address and provides a QR code for scanning
    BitMart generates a deposit address and provides a QR code for scanning

    Step 2: Trading

    BitMart features four different accounts: Spot, Margin, Futures, Earn, and Buy & Sell. The assets I deposited arrived directly in the Spot account, so I didn’t need to make any additional internal transfers to start trading.

    When depositing assets on BitMart, the funds arrive in the Spot account
    When depositing assets on BitMart, the funds arrive in the Spot account

    During my testing, I exchanged USDT for LTC. The transaction was executed almost instantly. Meanwhile, the platform charged a flat 0.1% fee, which matched the fee declared on the dedicated page.

    BitMart transaction fees
    BitMart transaction fees

    Step 3: Withdrawal and Review

    During my tests, I tried withdrawing LTC over the Litecoin network to my Bybit account. BitMart charged a withdrawal fee of 0.008 LTC ($0.54), which was 8 times higher than the 0.001 LTC ($0.07) fee charged by Bybit. However, the process went smoothly, and the funds reached my other wallet in about 10 minutes.

    Crypto withdrawal process on BitMart
    Crypto withdrawal process on BitMart

    Bitmart Desktop Version

    As a casual trader, I found the desktop version somewhat overwhelming due to its robust functionality, which makes it a better fit for trading experts. The platform offers TradingView integration, advanced charting, and Trigger Orders. However, since the platform uses a standard layout, I was able to quickly figure out how it works.

    Tools for Active Traders Availability
    Order Book Depth Yes
    Advanced Charting Yes
    Technical Indicators 92
    Drawing Tools Yes
    Watchlist Yes 
    MetaTrader 4/5 Support No
    Bitmart trading platform
    Bitmart trading platform

    Navigation Ease: Since BitMart has a standard layout, I found the navigation process relatively simple. I was able to easily execute a trade and withdraw assets to my personal wallet. The trade itself involves three basic steps: finding a trading pair, setting up the order type, and specifying the asset price.

    Charts: BitMart is fully integrated with TradingView, providing traders with convenient candlestick charts and a wide variety of trading tools and indicators.

    Withdrawal and Wallet Protection: When I tried withdrawing crypto to an external wallet, the platform automatically identified the network. When pasting the wallet address, the field offers the option to add it to a list of trusted addresses for future transactions. BitMart also notifies users of any typos and doesn’t allow sending funds to a non-existent address.

    BitMart offers to add a trusted address right upon the assets’ withdrawal
    BitMart offers to add a trusted address right upon the assets’ withdrawal

    The Order Book: BitMart offers a standard order book that lists all the open buy and sell orders for a selected trading pair. The table displays the price and the amount for each order. It’s possible to set up the number of decimals for the prices in the top right corner.

    Coin Search: While testing BitMart, I was able to quickly find the assets I was interested in, thanks to a convenient coin search functionality.

    Finding the asset you need on BitMart is quite easy
    Finding the asset you need on BitMart is quite easy

    Watchlist: BitMart makes it easy to add favorite assets to your watchlist. Simply click the star icon next to the selected pair.

    Conditional Orders: BitMart supports Limit and Market orders. Users with Master Trader status also have access to Stop-Loss and Take-Profit orders.

    My Key Takeaways After Testing BitMart

    BitMart offers a wide range of trading tools suitable for experienced traders, while also striving to simplify its interface for crypto novices and casual traders like myself.

    The platform follows industry best practices with a standard layout similar to other exchanges like OKX and KuCoin. During my tests, I easily navigated the desktop platform and found all the features and tools I needed.

    Bitmart Mobile App

    The BitMart Mobile App is available for both Android and iOS. It offers a set of tools and features that closely mirror the desktop version, with some minor differences. The interface is light and user-friendly, making it ideal for beginners in crypto trading. Advanced traders can find other platforms like KuCoin and Binance a better fit for their sophisticated strategies.

    In terms of security, BitMart offers a set of industry-standard measures. You can protect your account with a password, multi-factor authentication, and TouchID.

    The BitMart Mobile App
    The BitMart Mobile App

    While testing the BitMart Mobile App, I did not discover any standard security measures that other mobile trading platforms offer. There was no biometric authentication, pattern password, or sign-up code. I was only prompted to type my password once upon the first login.

    When I tried withdrawing assets, there was also a QR code scanning option. However, the security measures offered by the BitMart Mobile App are lacking compared to similar platforms like KuCoin or OKX.

    QR Code Scanning is the only security measure offered by BitMart Mobile
    QR Code Scanning is the only security measure offered by BitMart Mobile

    Key features and tools on BitMart Mobile include:

    • Coin Search: BitMart offers a standard Coin Search functionality to help users find the assets they need.
    • Trading features: Compared to the desktop version, the app offers an extended number of order types. The list includes Limit, Market, Trigger, Stop Limit, Post Only, and IOC.
    BitMart Mobile offers a wider selection of order types
    BitMart Mobile offers a wider selection of order types
    • Market Discovery: The app offers different insights on the index page, including Hot assets, Gainers, New coins, and Top futures.
    • All tools: BitMart offers a separate page with a list of all available tools to simplify the navigation.
    BitMart Mobile lists all the available tools on a separate page
    BitMart Mobile lists all the available tools on a separate page
    • Watchlist Management: Adding or removing assets from the watchlist is simple — just tap the star icon at the top right corner.
    • Alerts: BitMart Mobile offers convenient alerts to help users track the prices of their favorite assets.
    • Portfolio Management: The app provides a comprehensive list of all available assets on a dedicated page. Assets with positive balances are listed at the top for easier management. You can also choose to hide assets with zero balances.
    BitMart Mobile displays assets with a positive balance on top
    BitMart Mobile displays assets with a positive balance on top

    My Key Takeaways After Testing BitMart on BitMart Mobile

    BitMart Mobile offers nearly the same functionality as the desktop app but with a more user-friendly interface, making it more suitable for beginners. Deposits and the Watchlist were particularly handy compared to the desktop app. During my tests, I was able to navigate the app easily and access all the necessary features.

    However, its main drawback is the lack of robust security measures, which pose a significant risk to users’ assets.

    Fees

    4.1
    How Did We Test The Exchange’s Fees?
    Understanding an exchange’s fees can be challenging. To simplify this for you, we carefully examined all the exchange's fee-related documentation and presented it in a clear, easy-to-understand format. Additionally, we conducted hands-on tests for depositing and withdrawing both fiat and crypto to understand all trading, non-trading, and hidden fees. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
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    BitMart trading fees are significantly lower than the industry average, making the platform a good solution for active traders. The exchange also offers discounts for high-volume traders and those who hold BMX, the platform’s native token. However, the substantial fees charged by its partners for deposits and withdrawals may be an obstacle for casual traders.

    • Spot Trading Fees: Start at 0.1% for both makers/takers.
    • Futures Trading Fees: Begin at 0.02% for makers and 0.06% for takers.
    • Margin Trading Fees: Vary by asset. For most coins, the initial and rollover (hourly) interest rate is 0.002291%, with some exceptions. For example, Tellor (TRB) has a fee of 0.3636%, while Aelf (ELF) charges 0.004934%.

    Fee Reduction Options

    • High-volume traders can receive discounts based on their 30-day trading volumes.
    • Holding BitMart’s native token, BMX, can reduce fees by up to 25%.

    Spot Maker/Taker Fees

    In our review of spot fees, we examine spot fees across three distinct tiers, focusing on the fees for different trading volumes. We focus on the essentials and potential savings through native tokens and various discount schemes. Our unique methodology provides a clear view of fee structures and how they benefit traders of all levels.

    The first tier typically represents casual traders, as they don’t usually trade more than $10,000 per month, while the higher tiers often relate to more advanced traders. Using this method, we’re categorizing users not only by their trading style but also by the amount of money they spend on the exchange.

    Additionally, we also compare these fees with industry standards to give a thorough perspective on each exchange’s affordability.

    Pricing tier Maker/Taker Fee  Maker/Taker (Discounted)  Industry Average
    Up to $10K 0.1%/0.1% 0.075%/0.075% 0.41% / 0.51%
    Up to $100K 0.1%/0.1% 0.0638%/0.0675% 0.33% / 0.37%
    Up to $500K 0.06%/0.06% 0.0413%/0.045% 0.25% / 0.29%

    BitMart charges significantly lower fees than the industry average. This encourages makers to add more liquidity by placing limit orders that are not filled instantly.

    Deposit fees

    Deposit method Availability Fee
    ACH Yes 0%
    Wire Transfer Yes 0%
    Credit/Debit Card Yes 0%
    PayPal/E-Wallet No
    Crypto Yes 0-10%
    MoonPay Yes 4.5-5.2%
    Alchemy Pay Yes 4.6-4.9%
    Banxa Yes 3.2-5.4%
    Legend Trading Yes 0.2-2.4%
    Simplex Yes 2.5%

    BitMart uses third-party fiat payment gateways like Simplex and MoonPay for fiat deposits and does not impose additional service fees. However, the fees charged by these partners can be quite high.

    Crypto deposits are generally free, but for some deflationary coins like 10SET or AIAKITA, fees range between 1% and 10%. We recommend checking the most accurate information on the BitMart fees page.

    Some deflationary coins are subject to a deposit fee on BitMart
    Some deflationary coins are subject to a deposit fee on BitMart

    Withdrawal fees

    Withdrawal method Availability Fee for Withdrawing $10K
    ACH Yes 2.5-4.5%
    Wire Transfer No N/A
    Credit/Debit Card Yes 2.5-15%
    PayPal/E-Wallet No N/A
    Crypto Yes Vary depending on the token/network selected

    Similar to fiat deposits, BitMart relies on its partners to process crypto-to-fiat withdrawals and does not impose any additional fees. However, the fees charged by these partners may be quite high. When I attempted to withdraw 40 USDT via MoonPay, I received only $31, losing nearly 8.5% in the process. Platforms like Binance and KuCoin, which support direct fiat deposits and withdrawals, offer much better conditions.

    Sell Transaction Details on BitMart via MoonPay
    Sell Transaction Details on BitMart via MoonPay

    Leverage And Futures Trading Fee Rate

    On BitMart, margin trading fees vary depending on the cryptocurrency. The platform distinguishes between an Initial interest rate and a Rollover interest rate (hourly), though the percentage typically remains the same across most assets.

    Most cryptocurrencies incur a 0.002291% fee, but some assets have different rates. For example, AVAX margin trading incurs a 0.0033% fee, while THETA requires a 0.0025% fee.

    Margin trading fees are mostly the same across all cryptos on BitMart
    Margin trading fees are mostly the same across all cryptos on BitMart

    For futures trading, makers are charged 0.02%, and takers pay 0.06%. There are no standard discounts for high-level users, but the platform does mention individual discounts for institutional investors and for API users who are part of an exclusive VIP program.

    Please note that fees and available methods may vary by country.

    Futures fees are the same across all customer levels on BitMart
    Futures fees are the same across all customer levels on BitMart

    Fee Discounts

    There are three ways to reduce trading fees on BitMart:

    Discount Method How it works
    Increase Trading Volume
    • Reach specific trading volumes over the past 30 days
    • Check the daily updates of the fee level at UTC-00:00 AM.
    Buy and Hold BMX
    • 25% deduction via BMX
    • An additional discount when holding a 20,000 BMX minimum
    Promo Campaigns Occasional promo campaigns offering fee discounts
    BitMart fee discounts with the BMX token
    BitMart fee discounts with the BMX token

    Are BitMart Fees Competitive?

    During my trades on BitMart, I confirmed that the trading fees charged matched those listed on the dedicated webpage, indicating that the platform is transparent about its fees. However, things are different with fiat deposits and withdrawals, as they are subject to additional hidden fees.

    BitMart’s fees are considerably lower than the industry average. The option to reduce them further makes it a good choice for advanced users engaged in high-volume trading.

    Please note that fees may vary, and it’s advisable to check Bitmart’s official website for the latest information.

    Cryptocurrencies Available on BitMart

    4.7
    How Did We Test The Exchange’s Available Cryptocurrencies?
    For this section, we examined the exchange’s market offerings, assessing the variety of coins and trading pairs available. Using our proprietary database, we compared these results with those of other exchanges. We also evaluated the availability of launchpads and third-party liquidity scores, a highly trusted metric in the crypto world. This comprehensive analysis helps you determine if the exchange offers the specific crypto assets you're looking for.
    Chart

    BitMart supports approximately 1,500 coins and 2,000 trading pairs. However, in my location, I had access to only 130 coins, including mainstream ones like ETH, SOL, and BNB, as well as meme coins such as PEPE and BONK. For enthusiasts of more established blockchain projects, BitMart provides options like HBAR (Hedera Hashgraph) and ARB (Arbitrum), and introduces new assets through a traditional Launchpad.

    Supported Coins

    BitMart features its own Launchpad for listing new projects and for promoting existing assets. Holders of BMX, the native token of the platform, usually get additional discounts and other perks.

    Stablecoins on Bitmart
    Stablecoins on Bitmart

    Projects can apply via a corresponding form or by sending a request to service@bitmart.com.

    Holders of $BMX get additional discounts on the BitMart Launchpad
    Holders of $BMX get additional discounts on the BitMart Launchpad

    I couldn’t find any crypto-to-fiat trading pairs on BitMart. However, the platform offers a range of stablecoins to help investors lock in their profits. I found popular fiat-backed assets like USDT and USDC, as well as crypto-backed and algorithmic stablecoins like DAI and CELO.

    Deposits & Withdrawals

    4.5
    How Did We Test The Exchange’s Deposits & Withdrawals?
    The deposit or withdrawal process can be tricky, with potential hidden fees, longer-than-expected processing times, and limited options in certain countries. To assess an exchange’s offerings, we examined its deposit and withdrawal options, conditions, and fiat currency support. We also conducted real-time testing to evaluate the available options in specific areas and determine the actual fees. Using our proprietary database, we compared these results with those of other exchanges, ensuring a comprehensive, firsthand assessment.
    Chart

    BitMart allows direct crypto deposits and withdrawals, but fiat transactions are limited to third-party services like Simplex and MoonPay, making it less competitive compared to exchanges like Binance and KuCoin. However, these services work quite fast while the wide number choice of fiat payment options made the process convenient. BitMart also offers a P2P trading service that enables one to buy and sell crypto for fiat directly.

    BitMart Deposit Options

    Third-Party Payment: BitMart aggregates various payment gateways for fiat-to-crypto transactions, similar to platforms like Changelly and ShapeShift. While the process is convenient, the fees charged by these services are quite high, resulting in a lower final sum compared to platforms like Binance and KuCoin, which offer direct fiat deposits.

    Third-party service Available Payment method Accepted Fiats Minimal fiat deposit  Fee for 100$
    Simplex

    VISA

    MasterCard

    USD

    EUR

    GBP

    90+ local fiat currencies

    80 USD 2.45%
    Legend Trading

    Bank transfer

    VISA

    MasterCard

    USD

    EUR

    GBP

    140+ local fiat currencies

    30 USD 1.8%
    Alchemy Pay

    GooglePay

    VISA

    MasterCard

    USD

    EUR

    GBP

    120+ local fiat currencies

    100 USD 3.9%
    MoonPay

    ACH

    GooglePay

    VISA

    MasterCard

    PayPal

    USD

    EUR

    GBP

    30+ local fiat currencies

    50 USD 11.5%
    BANXA

    VISA

    MasterCard

    GooglePay

    USD

    EUR

    GBP

    30+ local fiat currencies

    60 USD 9.8%

    Third-party payment providers charge substantial fees

    Third-party payment providers charge substantial feesPeer-to-Peer service (P2P): BitMart simplifies the process of buying and selling crypto for fiat through its P2P trading service. This feature allows users to find buyers or sellers in their regions and select convenient payment methods.

    The selection of available fiat currencies is limited, and USD is not offered. During my tests, I encountered only six options: BDT, EUR, INR, NGN, RUB, VND.

    EUR is typically the most popular currency offered, but during my tests, very few people were willing to sell crypto for EUR, which is a drawback. Only NGN, RUB, and INR had a small number of sellers available.

    P2P trading service on BitMart

    P2P trading service on BitMart

    BitMart Withdrawal Methods

    The withdrawal process on BitMart is straightforward. The “Withdraw” button is easy to find, as it’s available on multiple pages throughout the interface.

    You can either send digital assets to an external wallet or transfer funds to another BitMart user, with the latter being free of charge.

    During my tests, I chose to withdraw USDT to my personal wallet. BitMart charged a fixed withdrawal fee of 1 USDT, regardless of the amount. The platform is fully transparent about its trading fees, displaying them for each blockchain when selecting a network from the drop-down menu.

    BitMart is transparent about its withdrawal fees whatever network you choose

    BitMart is transparent about its withdrawal fees whatever network you chooseJust like with deposits, BitMart relies on its partner MoonPay to process fiat withdrawals. The service makes it possible to cash out crypto via ACH, VISA, and MasterCard. The fees declared by MoonPay on its official website are moderate, but the actual sum that I received while testing BitMart was much lower. The problem was with the exchange rate, as the platform charged 0.96 USD for 1 USDT, which looked like hidden fees to me. This makes the choice less profitable compared to CEXes such as Binance and KuCoin, which support direct bank transfers.

    Moonpay withdrawal fees

    Minimal fiat widrawal Accepted fiats Fee for $100 – ACH Fee for $100 – VISA Fee for $100 – MasterCard
    $20

    USD

    EUR

    GBP

    23 local fiat currencies

    1% 4.5% 4.5%

    BitMart Daily Withdrawal Limits

    During my test, I could only view the minimum withdrawal amounts for assets I held. The service allows selecting from available assets for withdrawals but doesn’t show details for other assets. For USDT, the minimum withdrawal amount was 3 USDT. The P2P trading service varies based on the buyers’ requirements.

    Withdrawal limits depend on verification levels. Level 1 allows up to 0.5 BTC per day, while Level 2 increases the limit to 100 BTC.

    BitMart Daily Withdrawal Limits for Level 2

    BitMart Daily Withdrawal Limits for Level 2

    Customer Service

    3.5
    How Did We Test The Exchange’s Customer Service?
    Crypto traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We tested the exchange’s customer support through all available channels, including chatbot, phone, email, and live chat with an agent. Our evaluation focused on the accessibility of live agents, response speed, and the helpfulness and professionalism of their responses. This way, we provide comprehensive insights into whether an exchange can deliver full support when you need it most.
    Chart

    BitMart provides 24/7 support in English via live chat and a ticketing system. During my test, the AI bot was able to communicate in any language. I selected Russian, and it worked smoothly. The live chat was fast and helpful, while the ticketing system via email was functional but less effective. There is also a detailed FAQ section that covers more than 100 topics and offers a convenient way of searching for specific questions.

    Live Chat Phone Email Bot Chat Languages
    24/7 N/A Available Available English

    BitMart Customer Support Test

    When I contacted BitMart support via live chat, I was first connected to the built-in AI bot, which communicated in Russian, my home language. It seems the AI bot supports multiple languages, though we can’t say exactly how many.

    Within 2 minutes, I was able to reach a human agent and continued the conversation in English. The support was helpful and provided the information I needed regarding trading features and the exchange’s security. The overall response time was fast, and the service was effective.

    The support agent in the live chat gave me the information I required

    The support agent in the live chat gave me the information I requiredI also contacted BitMart support by submitting a ticket through the mobile app. I asked if the exchange provided any third-party insurance for crypto deposits similar to Crypto.com. I received an email response in about four hours, but unfortunately, the agent didn’t directly address my question. It felt like they hadn’t read my inquiry carefully and just provided a generic reply explaining how their partners (Banxa, MoonPay, Simplex, etc.) handle fiat transactions.

    I had a much better experience with support at Changelly, which also relies on partners for processing fiat transactions. The agent not only gave me a detailed answer but also provided a link to a Help section with more information.

    The support agent used a canned response about fiat deposits to answer my question about crypto deposits

    The support agent used a canned response about fiat deposits to answer my question about crypto deposits

    FAQ

    Based on our research, BitMart is a legitimate exchange with global coverage. Although it has a medium trust score on reputable ranking platforms, it follows security best practices to help users protect their assets.
    Not, BitMart is not available in the United States.
    Yes, the platform experienced a significant security breach in December 2021. The hackers stole approximately $200 million worth of assets, and the platform has not been able to fully reimburse the victims.
    Yes, users must complete a mandatory KYC process to access BitMart’s full functionality. The verification process consists of two levels, with additional perks and features available at the 2nd level.
    Yes, BitMart offers Margin trading with a maximum leverage of 5x. Futures have a default leverage of 5x that can be easily set to 100x with a slider.
    Our analysis reveals that BitMart is a legitimate platform with various security measures, such as 2FA, a login password, and an anti-phishing code, to help protect users’ assets.
    BitMart is not regulated by any financial authority. However, it implements strong KYC/AML policies to mitigate regulatory scrutiny.
    BitMart does not offer welcome bonuses or promotions for new users. However, it regularly runs various promotional campaigns and has an affiliate program to help crypto influencers monetize their audiences.

    About the Author

    Kate Kuzmina began her journey in the blockchain industry during the first major bull run in 2017. Since then, she has focused on researching and occasionally investing in various crypto projects. With deep knowledge in this area, Kate is adept at professionally assessing different cryptocurrency exchanges and providing specific insights.

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