B2Broker Updates B2Core CRM and its iOS Version with New Integrations and UI Redesign

B2Broker, the liquidity and technology provider, revealed a significant update for the CRM solution — B2Core v13, a comprehensive upgrade aimed at optimising business operations and enhancing the client’s user experience.

The latest version of B2Core is loaded with valuable upgrades, including Zendesk and expanded ShuftiPro integrations, Travel Rule implementation, significant UI improvements, and the introduction of the updated Savings Module v1.1, all geared towards improving user experience and platform efficiency.

Concurrently, the newest iOS release, v1.23, zeroes in refining the visual design and user interface, providing iOS users with improved interaction and convenience.

Zendesk Integration for Superior Customer Support

Strengthening client relationships is crucial for any successful brokerage. B2Core adds a compelling integration with Zendesk, a leading customer service platform that harnesses AI to enhance and personalise customer interactions.

Zendesk is an essential tool, facilitating customer support via email, phone, live chat, social media, and self-service portals. Each channel is AI-powered, providing bespoke solutions to customer issues. The Zendesk package can be quickly purchased and integrated into the B2Core CRM, increasing your customer support capabilities.

The developers behind B2Core vouch for Zendesk’s efficacy, employing the system to automate their customer support processes.

Enhanced Compliance and Security with ShuftiPro KYC Integration Upgrade

The ShuftiPro KYC integration has been expanded with the introduction of a new “ADDRESS” group. Clients can now submit documents pertinent to address verification. The verification requests have been made more flexible and customisable to meet clients’ needs.

Travel Rule Compliance in Cooperation with B2BinPay

B2Core has collaborated with Notabene, a Travel Rule solution provider, via B2BinPay. The integration is pivotal for companies complying with the Crypto Travel Rule, which mandates regularly providing company information.

Notabene simplifies adherence to the Travel Rule, helping brokers and institutions using B2Core manage crypto operations without compliance issues in notable regions like the United States, EU, Switzerland, Singapore, Japan, South Korea, and Canada.

Passive Income from Digital Assets with Savings Module v1.1

The Savings Module v1.1 enhances the functionality and profitability of the savings feature first introduced in B2Core’s V2.1 update. Clients can earn passive income from digital assets by transferring holdings into interest-bearing savings accounts.

This feature tempts clients seeking to use their digital assets without the need for active trading, augmenting clients’ brokerage value proposition.

Massive UI Upgrade

The B2Core user interface underwent a holistic overhaul, emphasizing aesthetics and intuitive navigation. This transition results in a more user-friendly experience for B2Core’s clients, facilitating straightforward access to critical information and simpler navigation through functionalities.

Special Bonuses Section

The redesigned user interface now features a Bonuses section. There, traders can easily access all available bonus programs offered by brokers. This enables them to engage in programs that suit their trading ambitions, enhancing their interaction with the brokerage platform. The capability to subscribe to and monitor active bonuses translates to a more informed and rewarding client experience.

In-depth Trading Account Details

The amount of information and metrics available for trading accounts has substantially expanded. Traders can now probe deeper into their accounts, acquiring crucial insights on different trading factors, such as balance, equity, free funds, credit, and leverage.

Beyond numerical data, the interface accommodates visually appealing charts illustrating equity performance. These interactive graphs allow users to efficiently track trends, identify key performance indicators, and modify their strategies accordingly.

Streamlined Monitoring with the Favourites Trading Accounts Widget

The new user interface’s dashboard now features a dedicated “Favourites Trading Accounts” widget. Users can use this widget to conveniently compile their most frequently accessed accounts, enabling them to monitor crucial account parameters—such as balance, equity, and margin—at a glance.

Simplified Deposits and Withdrawals

Version 13 has significantly streamlined the deposit and withdrawal process. It has introduced auto-substitution in selects, removing unnecessary steps and potential confusion. Moreover, the workflow has phased out group options, further simplifying navigation.

The next noteworthy improvement provided by v13 is the inclusion of QR codes for mobile transactions. Now displayed more prominently, these codes ensure a quicker and more convenient experience for users, particularly those constantly on the move.

B2Core Delivers Substantial iOS App Upgrade

The B2Core application for iOS devices continues to evolve, with the latest 1.23 release introducing significant enhancements to optimise user experience.

Integration with BBP iOS App

The B2Core CRM’s mobile version synchronises seamlessly with the iOS application of BBP. Single sign-on capabilities ensure that once users log into the B2Core mobile app, they can directly access the BBP iOS application without re-enter credentials. The seamless authentication process allows users to access their accounts and initiate trading instantly.

Revamped Dashboard

The new dashboard design enables quick and easy interaction with application elements. Integrating customisable widgets for instant data access enhances user interaction with the application interface and its elements.

Widgets and Banners

A new system of widgets allows users to access necessary information without opening the application. Banner widgets offer visual details on significant events, updates, or news related to the application’s development and implementation.

Banners

Through a series of visually appealing banner widgets, important information regarding significant developments, innovative features or news pertaining to the application’s deployment and development processes can be seamlessly accessed.

Total Balance

With this widget, users can effortlessly navigate to all wallet accounts to view their combined balance in USD, which allows for a quick assessment of available capital.

Last Transactions

This widget equips users with the ability to monitor statistical data relevant to their most recent transactions – be they deposits, withdrawals, exchanges, or transfers between addresses. It also displays transaction statuses, making it a critical tool for promptly obtaining detailed data about trading processes.

Favourite Trading Accounts

This widget allows users to prioritise their accounts based on their preferences. It presents crucial information related to the accounts, including total balance and available capital, and also displays leverage levels.

IB Program

This widget is designed to simplify access to IB programs. It enables clients to speedily verify data about current IB programs and even send requests to join new IB programs directly from the Dashboard.

Setting the Bar for Functionality and Accessibility

In its persistent pursuit of perfection, B2Core’s CRM platform continues to evolve with its latest updates, Release v13 and Release 1.23 for iOS, introducing significant advancements in line with its innovative vision.

Backed by B2Broker’s unwavering commitment to surpassing user expectations and providing consistent support to the B2Core system through ongoing investments, these updates ensure reliable, efficient, and top-level quality standards, delivering an unparalleled user experience to its clientele.